February 2015 - 7 Night Southern Caribbean (San Juan Roundtrip) Cruise on Jewel of the Seas
Rocking and Rolling and Poor Communication with Beverage Packages
I think that due to the short distances between islands on this cruise, that slow speed was required, but also with slow speeds, I don't think stabilizers were effective or were not deployed thus giving the ship a constant rock and roll movement that kept you feeling like you were a "drunken sailor". Since I am not an alcohol drinker I found the sensation quite disturbing and I spent 22 years in the Navy. The seas were not that rough but we still experienced quite a bit of constant side to side movement. I thought the beverage package (sodas and water) was expensive at $156 but was told when we boarded that a second package would be at a 50% discount. We bought two, but as we reviewed our bill at the end of our cruise we had been billed for two packages with no discount. I called customer relations and was told the discount only applied to the next higher priced package. After several conversations the discount was applied, but this appears to be poor communication between sales officials and sales personnel offering the packages. We ended up spending an additional $400+ for this cruise over and above the price of the cruise. We will more closely review additional costs before we book with Royal Caribbean again.