April 2017 - Norwegian Breakaway to Bermuda
Getting on board the ship. Arrived at the port at 10 am on Apr 30th. Finally got checked in, wai ted for 2 hours to finally get on board. Port was so small they couldn't accomadate passengers embarking and disembarking. Passengers were still getting off the ship at 1230pm. When I returned to to the Manhattan Cruise port the problem of disembarking still existed. I was in the 5th group to get off the ship. It was after 10am when I finally got to the baggage claim area.There were only 7 or 8 custom official to process 3,900 plus passengers. Unacceptable. Stateroom was clean, however the balcony door had Duct tape on the gasket to keep it from leaking. the little trash can in the bathroom was not fasten securely,so every time you used it you had to hold it up to close the door. Still hadn't been fixed when I disembarked. I paid extra money so I could enjoy a Bacolny view and thought that a newer ship would be in better shape than it was. Entertainment was not up to the standards that I experienced on other Norwegian Ships.