September 2015 - Norwegian Epic to Europe - Western Mediterranean
I've been on several Carnival cruises but this was my first Norwegian cruise. I was expecting better food and service but was disappointed that neither measured up to my previous experiences. The amenities were superior - we booked a junior balcony suite that was comfortable and well appointed. The bathroom accommodations aren't too private but shouldn't be a problem if you're familiar with your traveling companion. The entertainment was superior - 2 of the 3 theater shows were Broadway quality (only the Legends show faltered). We did not pay the extra fee for Cirque de Soleil as I'm from Las Vegas and have seen most of their shows. We paid the $20/person extra to try the Ice Bar - didn't compare to the 5 Below bars in Las Vegas and the room was uncomfortably cold - we couldn't finish our second drink we were so uncomfortable. The food was the biggest disappointment. Unless you pay extra to dine in the Bistro, Teppan or Steak restaurants the food doesn't compare to other cruises. Also I found many of the sauces they added to entrees or desserts detracted from the final product. If you're not sure you're going to like it - order it without or on the side. Most disappointing was the restaurant service. Most servers didn't seem to be enjoying their jobs and rarely smiled seeming more interested in talking to each other rather than the guests. Of course the star of this cruise are the ports of call and they didn't disappoint. Even when we had a poor tour guide on one of our excursions - the staff discounted the excursion on our bill. Overall I enjoyed this cruise most for the places I visited and if I travelled this area again I think I would experiment with another line.