May 2016 - Explorer of the Seas to U.S. - Pacific, Northwest
This was our 4th time cruising this itinerary, and 2nd overall cruise with Royal Caribbean. Overall, we had a wonderful time due in most part to the fact we were a group of seven adults and know how to have a great time. We had rooms on the 12th floor that adjoined and that couldnt of been better. Our balconies opened into each other and we just loved being up top close to the pools and bars, very cool. We went to the shows and loved them, we played mini golf, basketball, and shuffleboard. We explored our ports and enjoyed ourselves walking around town and hitting the Pubs and Grills, as well as talking to people and taking in the sights. The downside to this cruise was the food, or lack there of. The Buffet(Windjammer) was ok at best, good assortment that repeated itself and just wasnt that good. The Cafe on the 4th floor which was the only other "free" place to eat was always crowded and VERY limited selection, very. The other 2 places cost $25 @person or 35 @ person which doesnt make any sense and then there was Johnny Rockets, at $6.95 per person could of been ok but the service was the worst in the world, prompting me to walk out completely and in the middle of the meal, just down right awful. So try room service and if you could get them to answer the phone, they would send you what you ordered IF they were not to busy, which was told to us. They will also charge you if you happen to call them between midnight and 6am, go figure. So, yes, we had a great time, and yes, the shows were good, really good, and yes we had a great room which we paid for, but man, the service really sucked and the food was really bad and confusing. Will we go again, yes, but the last 3 times we were on Celebrity which at the time we thought was very average. Now, I will be glad to book with them. Royal Caribbean really needs to step it up or lose some business, and believe me, this was the sentiment of a lot of passengers.