theCruisersVB

theCruisersVB
Purser

Joined: 02/20/2013
1
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1
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6
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About theCruisersVB



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theCruisersVB's Past Cruises

Zaandam

February 2013 - Zaandam to Mexico

Average

Just got back from the 7 day San Diego/Puerto Vallarta/Cabo Zaandam cruise. We had come to expect that Holland America would be the ultimate cruise line and we were very disappointed. Not that it was bad, everything was quite good, however we have experienced better and more enthusiastic service on other cruise lines. Pool and Hot Tubs closed way too early each night. Staterooms need serious updating and cleaning (our room smelled bad). Anytime dining was a misnomer as there were times when none of the eating areas were open. Yet sometimes it took over 1/2 hour to place an order for Room Service and then over an hour for it to be delivered. The additional charge for Canelleto Dining (in the Lido) was an insult because of terrible service. At all times the food tasted great, but expect to spend 2 hours to be served a full meal. The room stewards were excellent, the entertainment was excellent, the excursions were so-so and time in Cabo was very short. We were not told some port activities are in-accessible if mobility is an issue. Cruisers need to be warned that street vendors are extremely aggressive and in some situations almost dangerous.

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theCruisersVB's Tips

Zaandam Zaandam - Take advantage of the photo packages, the staff is fantastic! Enjoy your room service breakfast just be sure to order the night before

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commented on a Zaandam cruise review. - "My ignorant friend, I have traveled to some of the most dangerous parts of Mexico and never been so aggressively assaulted by the vendors, they target..." read more

received a helpful vote on their Zaandam cruise review - Average

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received a helpful vote on their Zaandam cruise review - Average

received a helpful vote on their Zaandam cruise review - Average

received a helpful vote on their Zaandam cruise review - Average

theCruisersVB received a helpful vote on their Zaandam cruise review - Average

theCruisersVB shared a quick tip for Zaandam - Take advantage of the photo packages, th

theCruisersVB added Feb 9, 2013 cruise on Zaandam to their profile.

theCruisersVB reviewed their Mexico cruise on Zaandam and gave it 3 stars - Average