December 2015 - 7 Night Western Caribbean (New Orleans Roundtrip) Cruise on Norwegian Dawn
Poor attitude of Guest Services Staff--too quick to say no, but have a nice day. Refurbished ship, Dawn, needs to be retired. Food in main dining was often cool to barely warm.
This is not what we are used to on NCL past cruises. What has happened? NCL is not our first choice for cruises after this experience. We were not the only ones disappointed. Lots of complaints were heard by me.