tawannalumpkins

tawannalumpkins
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Joined: 11/24/2015
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tawannalumpkins's Past Cruises

Brilliance of the Seas

November 2015 - Brilliance of the Seas to Caribbean - Western

Service Great, Accomidations below RCCL standard.

As expected, service on RCCL Was great; however our expectations were vastly deflated with our cabin. The mattresses in room 7572 were absolutely HORRIBLE! Dilapidated and badly worn mattresses and pads made our sleep a awful. The cabin attendant and manager tried to fix it, but you can't fix a broken mattress. When they remodeled the ship, they needed to provide new mattresses as well. Poor showing relative to room accommodation. 5 nights of pain. 

*** EDITED 11/30/15 BY CRUISELINE.COM TO REMOVE OFFENSIVE VERBIAGE ***

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reviewed their Caribbean - Western cruise on Brilliance of the Seas and gave it 3 stars!

added Nov 16, 2015 cruise on Brilliance of the Seas to their profile.