June 2016 - Carnival Freedom to Caribbean - Western
The service was horrible compared to what I encountered last year..
The utensils were not clean. Food is bland even in buffet line.. The fine dining experience was horrible, they did not provide food on time or if brought the food such as potatoes.. no condiments with it sour cream, cheese etc.. Had to ask for bread , drink etc.. Not at all the best of service.. Even with checking out to leave boat the sign to sail card was not registered that i already paid balance and delayed my exiting for over 30 mins. Was waiting in line then told "they sorry that the kiyos was not updated to system....
I do not plan to use carnival again it is not worth the service, low price is not worth it... I will use another cruise Royal , disney .HORRIBLE SERVICE
Steward for my room Saduka in room 2296 great
RIna in Fine dining POSH GREAT... others seem not eager to help her or even smile.