May 2016 - Koningsdam to Europe - Northern Europe
The shower in our stateroom was outstanding. This cruise itinerary was very good with most port stops providing a full day in port. The boat was new, clean and well appointed. The food delivery process is in need of improvement as the buffet lines were not clearly defined. The lido market did not have sufficient tables and chairs to accommodate peak eating hours. Also, the dining room seating process was laborious as one dining room served both the anytime dining and the fixed time dining. It was not possible to reserve a seat in the dining room for a specific time if anytime dining was chosen. As a result, some days the wait was very long and other days the wait for a table assignment was reasonable. Numbers of staff in the dining area needs increased as food delivery was a bit slow as well as waiting for a hostess to seat you once your pager rang. Significant improvements are needed.