March 2015 - Grandeur of the Seas to Caribbean - Eastern
Our experience with Royal Caribbean was great but with Cruise.com was not. We booked and paid for 2 cabins with windows but got only one with windows. We have been told that we would get $200 on board credit and only got $100. Over all we have been very disappointed with your website and will not use that again unless we get what we have been promised and told to get. What is wrong in here is that your representative will tell you something and as soon as the client agrees and gives the credit card number things will change. They send you a 10 page email about the trip with fine lines and you think you don't need to read all that and you should trust what the representative told you, WRONG. so my advice to my friends and family is that don't trust what they say and get your magnifier glasses and spend 3 hours reading the email they send you and don't give them your credit card numbers until you finishing your assignment. Or just forget about Cruise.com and move on to some other website. thanks. One disappointed former customer.