snprettydahlias

snprettydahlias
Purser

Joined: 12/08/2014
0
Cruises
2
Reviews
16
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About snprettydahlias



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snprettydahlias's Past Cruises

Eurodam

December 2017 - Eurodam to Caribbean - Western

Holland America is the benchmark for quality cruising.

One of the best things about Holland America is their constant improvement. Every year they make things better. Another nice plus is they take a priest and have Mass for Catholics every day. The service and staff are the best. Tamarind makes every cruise special. Cruising with Holland makes every vacation special.

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Nieuw Amsterdam

November 2014 - Nieuw Amsterdam to Caribbean - Western

Shame on Holland America

Last year I gave Holland America a try on the Eurodam.  We had a room that did not have functioning air conditioning and it was miserable and they really did not care.  This year we decided to try them one more time on Nieuw Amsterdam and while the air conditioning was not great, it was better than the previous year.  My main complaint is that they left us waiting for a tender in line over an hour on Half Moon Cay.  This wouldn't have been so bad but the next day in Grand Cayman they left us in a line for over two hours with no water, place to sit or protection from the sun.  This is supposed to be a vacation.  I have a very bad back and standing in the same place is torture for me.  I can't imagine trying another cruise on them any time soon.  They really do NOT care about their customers.

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snprettydahlias's Tips

Ocho Rios, Jamaica - Would not get off the ship the next time. Very pushy shops and did not enjoy seeing sexually explicit items in most of them. Hard to explain if you have younger children.
Key West, Florida - One of my favorite ports. The Key West Old Time Trolley is excellent.
Eurodam Eurodam - Go to Tamarind. It will be a cruise highlight. If you attend the Lincoln Center Stage shows go early as they fill up quickly.
Cozumel, Mexico - I wouldn't bother getting off the ship if I returned there unless I had an excursion.
Nieuw Amsterdam Nieuw Amsterdam - Holland America is considered a premium line. I don't feel like they provide customer service and have any respect for my vacation time and expense. If you want to experience five star customer service and cruise experience try Royal Caribbean. They make every cruise exceptional.

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received a helpful vote on their Eurodam cruise review - Holland America is the benchmark for quality cruising.

received a helpful vote on their Eurodam cruise review - Holland America is the benchmark for quality cruising.

received a helpful vote on their Eurodam cruise review - Holland America is the benchmark for quality cruising.

received a helpful vote on their Eurodam cruise review - Holland America is the benchmark for quality cruising.

received a helpful vote on their Eurodam cruise review - Holland America is the benchmark for quality cruising.

received a helpful vote on their Eurodam cruise review - Holland America is the benchmark for quality cruising.

received a helpful vote on their Eurodam cruise review - Holland America is the benchmark for quality cruising.

received a helpful vote on their Eurodam cruise review - Holland America is the benchmark for quality cruising.

shared a quick tip for Eurodam"Go to Tamarind. It will be a cruise highlight. If you attend the Lincoln Center Stage shows go early as they fill up quickly."

added Dec 3, 2017 cruise on Eurodam to their profile.