smh2

smh2
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Joined: 05/20/2015
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smh2's Past Cruises

Rotterdam

May 2015 - Rotterdam to Europe - Northern Europe

Disappointed compared to the previous cruise

Sales, sales, sales, raffles, drawings, auctions, flyers on the door, when we returned from shore, walking down the hall etc - I felt like a target for advertising the entire cruise.

We had problems with temperature control and toilets in the cabins which were resolved after multiple phone calls.

The windows were dirty and some foggy between panes which made it impossible to take good photos out the windows (all over the ship).

We were in general seating for dinner and got the big frown for asking for a table to ourselves. There was a big push for sharing. You need to set up the tables differently.

The service was good and a few people were outstanding.

I feel like the they dont really want feedback or there would have been forms in the room, An email while disembarking is the worst time for anyone to provide feedback.

The tour guides in Norway were very political (complaining) which I thought was uncalled for.

The tour guide in the Netherlands was fantastic.

The food was full of things that some older people can not eat - bell peppers, tomoatoe sauce and garlic. My Mom had trouble at some meals finding anything she could digest. This is an older crowd and more options to add of not add some ingrediants should be provided. The food was well prepared and delicious. 

Crowds were well handled - checking in and out and getting people on and off for shore visits.

I enjoyed the information on the ship and the route that were provided on the tv. The weather was not kept up to date.

The shows were a highlight of the cruise. I really enjoyed them.

I do not plan to cruise with Holland America again. I dont know if another cruise line would be any better or not. My last cruise with Holland America was in the Caribean 4 years ago and that was fantastic. 

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smh2's Tips

Geiranger, Norway - Pretty and the bus trip was good and informative. It's all about the cruise ships - few people live there. It rains most of the time.
Bergen, Norway - Tour on your own. It's beautiful and easy to walk around. Lots to see.
Alesund, Norway - Trip to the Islands and then the view from the top. Beautiful place
Rotterdam Rotterdam - Go somewhere where it is warm enought to be outside if you want to take photos during the cruise or better yet, pick a newer ship. Most other passangers on the ship are Dutch and delightful but many events are in multiple languages or just Dutch so pay attention when selecting activities.

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received a helpful vote on their Rotterdam cruise review - Disappointed compared to the previous cruise

received a helpful vote on their Rotterdam cruise review - Disappointed compared to the previous cruise

uploaded a photo album from their Rotterdam cruise on 2015-05-09

received a helpful vote on their Rotterdam cruise review - Disappointed compared to the previous cruise

voted up a Rotterdam cruise review written by smh2 -Disappointed compared to the previous cruise

received a helpful vote on their Rotterdam cruise review - Disappointed compared to the previous cruise

shared a quick tip for Rotterdam"Happy Hour is 4:00-5:00 and no one will tell you if you order at 3:55 so be sure to ask. Go somewhere where it is warm enought to be outside if you want to take photos during the cruise. Pick a newer ship."

reviewed their Europe - Northern Europe cruise on Rotterdam and gave it 2 stars!

added May 9, 2015 cruise on Rotterdam to their profile.