September 2015 - 7 Night Alaska Sawyer Glacier (Seattle Roundtrip) Cruise on Norwegian Jewel
Amazing Cruise, Amazing Trip, Amazing Experience
The experience was very delightful! From booking to departing the cruise at the end we had exceptional good service. Staff was very knowledgeable. They also gave us some insider information they had learned along the way in regards to excursions and places to see on land. JOVAN was an amazing added value to the cruise experience, even in something as laid back as trivia can be he was very gracious and after a general conversation, not a complaint, with Stephen Jacobsen the Hotel Director, we returned later that night to our stateroom to a bottle of wine and petit fours sitting on the bed. I was impressed with a non recovery, act of generosity.