April 2015 - 7 Night Southeast Asia (Singapore To Hong Kong) Cruise on Diamond Princess
The cruise schedule was a great one but we encountered a lot of hiccups during the trip. We missed a stop in Nha Trang due to some problems with the ship. The captain was very apologetic and explained the situation. We also had a lot of complaints about tours where a lot a buses went to the same places at the same time (in Taiwan) and they had long crowded lines to see the places. I also love Princess Caesar's salad. When I ordered it the first time, it was not the usual delicious salad I was used to. The second time I ordered it, it was even worst than the ones you get from the supermarket pre-made dressing. I was quite disappointed with the menu's too. They had scallops two days in a row and the menu's were not really as good as they usually are. Not very varied selections in the dining room. We cannot say enough good things about the service from the staff, They really go above and beyond; very patient and very accommodating. The shows were mediocre and some of them we have already seem a few times from previous cruises. In the Casino, I had a specific problem with a slot machine. I called the slot attendant (I lost her name but she was from Zimbabwe) and she was very helpful. I asked her to watch me and explain why the machine was not paying amount that was posted as my winning. I kept playing and it kept underpaying me (example: won $10 but only paid $2, etc.) I suggested she call the supervisor and she did but he said there was nothing he could do and that new machines were coming. A few other players were making comments that they lost a lot of money from the machine since it did not pay the right amount of the winnings. I then suggested to the slot attendant to have the supervisor put a "NOT IN SERVICE" sign so that players would not be cheated of their money. The Supervisor refused and they kept the machine open for players to play. This type of actions should not be tolerated by management.