Joined: 09/08/2015
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About shostetler


shostetler's Past Cruises

Norwegian Jewel

August 2015 - Norwegian Jewel to Alaska - Inside Passage

Definately eye opening!

This was our first cruise. After paying $1600 for our room and what we assumed would be trip bill then we checked out with another $1680 bill. It jaw dropping! The overall trip was good. The scenery and cruising we had a blast with family and friends.

Our drain backed up in our bathroom floor 4 nights! We were extremely disappointed in the compensation. After two nights of stepping in someone else's shower water we had to get dressed in the middle of the night to use the bathroom in the hall. It was gross and frustrating that we didn't have a room swap or anything comped off our bill!

The service from most of the staff was good, but the language barrier was extremely frustrating for passengers and crew. Not all but some of the crew was rude about when they had to repeat things or just grumpy in general. I understand it was the last cruise of the season so I'm sure workers were ready to get off the boat, but on the flip side this was our first experience on a ship and it wasn't the best.

For the reasons mentioned above, if we were ever to go on another cruise it definitely wouldn't be with Norwegian!

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shostetler's Tips

Cruise Sawyer Glacier - Wish we were able to get closer but that's what the excursion is for! Also was hoping to see more wildlife, but that is obviously not a cruise issue!

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received a helpful vote on their Norwegian Jewel cruise review - Definately eye opening!

received a helpful vote on their Norwegian Jewel cruise review - Definately eye opening!

commented on a Norwegian Jewel cruise review. - "Thanks! I appreciate the feedback. It seemed like getting answers from anyone was an act of congress. Its good to know what we should have done (in..." read more

commented on a Norwegian Jewel cruise review. - "We did eventually look at our bill, but just by talking to other people on the cruise to know that's what we should do. I guess being it was our fi..." read more

uploaded a photo album from their Norwegian Jewel cruise on 2015-08-22

reviewed their Alaska - Inside Passage cruise on Norwegian Jewel and gave it 2 stars!

added Aug 22, 2015 cruise on Norwegian Jewel to their profile.