August 2014 - MSC Divina to Caribbean - Western
First of all, the MSC Divina is the most beautiful ship that I have ever traveled on. It takes number one in that department. Now for the things I wish they would improve.
My number one complaint would be the food. The buffet selections were limited and lacked taste. I saw one of the workers pouring water into the pasta that had been sitting. We were stuck with the Black Crab for dining. The only night that we were able to eat a tolerable meal was that Thursday when Lobster tail was served. The waiter (Sery) was very nice but the food was a slow procedure every evening. I hope MSC will introduce Free Style dining so that you can eat when you choose, where you choose, with whom you choose, like Norwegian Cruise Line. Norwegian had the best food of all cruises I've taken. Also, the juice at the buffet was so watered down you couldn't taste the juice. Every day the same watered down juice. There was only one waffle station (which didn't make the waffle) but served frozen waffles. This had the longest line since most people wanted waffles or pancakes and there was only one station serving them. At most times, by the time you got you food it was cold.
The pools (we believe) were filled with salt water which irritated the eyes. Aren't you suppose to use chlorine? It was very uncomfortable for the others in my party. It would have been nice to have nice water slides like Norwegian and Carnival.
The shows were okay. The MJ tribute was good, however, the person playing MJ should loose the white face. This was a distraction to me since he looked dead with all that paint. The pirate show had no plot. We didn't know what the story was about. Maybe you should also have a comedian on board.
Our room was never cleaned when we when came back. Not like on other cruises. The sheets were never changed and we never had enough towels/cloths. The only treat we enjoyed was having the beds turned down.
We also wish the language barriers weren't so great that we could not communicate with most of the staff. It was frustrating.
The television shows were mainly in other languages (not English) and wish they offered WiFi that wasn't so expensive.
The Ports were the best (Jamaica, Cayman Islands and Cozumel). This is where we were able to get edible food. The only bad port was Great Stirrup Cay where MSC prepared the food and as usual it was inedible. We couldn't wait to get to the airport just to have a decent meal.