Zuiderdam Cruise Reviews - Reviews

Overall a great experience. Great room attendant. The 2nd floor dining room staff was exceptional

Service aboard the Zuiderdam was very disappointing. Ship itself was nice.

I have taken over 14 cruises over my life and this cruise and ship was the greatest disappointment to me and my wife. Some of the cruise lines we have been on are: Regent Seven Seas, Radisson before it was bought by Regent, Carnival, NCL, Chandris Lines, Cunard, Disney Cruise Lines, and Holland America. I am nearing retirement and my wife and I will be planing 30 and 40 plus day cruises and even a 1/2 year cruises and Do not know if I will put Holland America in the hat. But I must say that the size and layout of our room 8082 0n the Zuidurdam was excellent for a long term cruise. The Overall Rating you assigned me below is wrong, I wuld rate this cruise as a 2! Not 3.6.

Great itinerary. Neptune suite is pricey but is well appointed with terrific service from stewards, laundry included and access to Neptune Lounge with concierge services. Service in main dining room was friendly and attentive to individual needs. Food quality was excellent. Highly recommend the Pinnacle Grill steak and seafood specialty restaurant. Outstanding food and service. Captain on this ship was very accessible to guests. Entertainment was good especially B B Kings Blues Club and Billboard on Board. Shows were good overall especially the ship's singers and dancers, the individual acts only fair.

We will definitely cruise with Holland American again on this ship or one of similar size

Great itinerary, great staff, great food, comfortable stateroom

great time. would recommend this trip to anyone.

Wonderful food and great service and staff. Unfortunately the ship was very moldy and when we tried to tell the customer service desk - they kept telling us to come back later(after we waited in line many times for at least 30 minutes.) Also the only place to lay outside in the sun was in the back of the ship where there were smokers and smoke from the smoke stacks. I was sick most of the cruise from coughing and not being able to breath. I have gone on 1-2 cruises every year for over ten years and never have experience this before. Very disappointing for Holland America

Nice trip with the grandchildren. Islands didn't offer too much for us but grandchildren did their own thing such as scuba, snorkeling and beach work. We had some good tours. The sub to the ocean floor was great. We also did sightseeing trips giving us an overview. Excursions were expensive. I wouldn't recommend this trip to anyone. One section especially the last portion was enough. Virgin Island was the best island. After awhile the islands all look the same with the vendors selling the same things. Too much advertising for jewelry. Internet was expensive on the ship. Bed was terrible. Room as good. Food was OK.

Holland America is great for multi-generational and or older groups and is very nice without being overly priced or over run by single and kids.

On and off was easy and fast, very well coordinated to minimize wait times.

Holland America is great for multi-generational and or older groups and is very nice without being overly priced or over run by singles and kids.

great experience, except in the dining experience as a vegetarian. They always get the special order wrong and I was server the same dinner 3 days in a row even though I ordered something differedt. At disembarkmetn I ended up with a broken suitcase handle and a cut finger as a result. Also a bottle of liquor broke because it was not padded properly in the hand carried box. Big diasppointment with the packaging at the duty free store. They need to have bubble wrap instead of paper bags. Please advise who will pay of the broken sitcase handle.

Staff great, ship clean, food good, shore excursions horrible.

The number of days at sea combined with onboard activities bored m3 to tears. If reading books or watching movies on your stateroom tv is not your favorite pastime, this cruise is not for you.

Panama canal (partial transit) great views and opportunity to relax and unwind. Neptune Suite is a MUST. HAL remains thoughtful in their approach even if execution is a tad problematic sometimes. Would recommend to folks who want a very low key relaxing trip.

This was the Best cruise we've ever taken! We've sailed four other lines, but will stick to Holland America in the future. Really, we can't say enough. The staff was So very kind and helpful.

5 days with insufficient A/C in cabin. Tub drained slow. Broken, fogged, or dirty windows throughout ship. Closed 1/2 of the buffet due to excessive condensation. Ran out of orange juice and bacon 1 sea day morning. Completely close down buffet 3 times throughout the day. Stopped show due to mechanical stage issues. Ran out of ice at self serve areas daily. Ran out of plates and glasses in buffet. Removed top rail around part of back deck; strung flimsy line. Safety issue! No poolside entertainment.

Great introduction to Quebec, Nova Scotia & Bar Harbor, Boston & Cape Canaveral. Will go back to explore more one day.

Fall colors were beautiful at the ports. Had a lot of rough weather out at sea, bad enough to close the Charlottetown port so that we couldn't stop there. Other than that, which is out of everyone's control, we had a good cruise.