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4.9 out of 5

Fantastic itinerary! by SusanTX

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

The itinerary was the draw for me. I had high expectations and the ports exceeded them. The ship experience was nice. The cabin was comfortable and the staff were friendly and helpful.

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Was this review helpful? 3
5 out of 5

12 amazing nights by pz

Verified Review
/ Sail Date: / Traveled As: Couple

We really like this line and the service, attention to detail and opportunities available. We often would rather just explore the port cities than do 'tours' as we find it intriguing to talk to the town folk in port ciities and find out all kinds of unique things about the region.

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Was this review helpful? 6
1 Comment
2 out of 5

boring by pejinskly232

Verified Review
/ Sail Date: / Traveled As: Family (older children)

the ports were good,  the service was good, only one good entertainment BBKing.  The staff listened to concerns but did little about them.  The ship was clean the food was not, everything is served cant pick out which and how much counter staff just did not seem to understand what you wanted.  No sugar or stirrers with coffee service.

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Was this review helpful? 3
4 Comments
5 out of 5

Great vacation by cheryllitke

Verified Review
/ Sail Date: / Traveled As: Family (older children)

This was a relaxing trip.  The ports of call were interesting and easy to navigate.  Our Neptune Suite service was gracious.  The Zuiderdam is a lovely ship with nice amenities and a very helpful staff.

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Was this review helpful? 7
2 Comments
1 out of 5

Broke Hip by richall43

Verified Review
/ Sail Date: / Traveled As: Couple

Wife trip in a doorway and broke her hip the first night. Off loaded in Kiel Germany by ambulance the next day. Surgery and a week of recuperation in order to fly back to US. Worst vacation of our lives.

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Was this review helpful? 6
3 Comments
4 out of 5

I needed a vacation from this vacation.. by tonysappio

Verified Review
/ Sail Date: / Traveled As: Couple

The start of our cruise was nice and relaxing during the trans-Atlantic portion of this trip. The stops in France and in St. Petersburg were ill time because they stopped on major European holidays, May 1st (May Day) and May 9th (Victory Day in Russia).  Major museums and tourist attractions were closed.

The second leg or the Baltic cruise portion was hectic but fun because the places that we visited were all new to us.  We booked tours through Holland American and through a private tour company. We liked the private tour company better because they organized the tours into smaller groups. Eleven people as compared to forty. Holland American did have well organized tours going to Berlin. Much better than the tours they had going to St. Petersburg.

Transfers to the airport and our flight on SAS airline were exceptional.

 

 

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Was this review helpful? 6
3 out of 5

Transatlantic 16 day cruise by joyceraab

Verified Review
/ Sail Date: / Traveled As: Couple

Long cruise.  Good guest speakers and culinary exhibitions.  Missed docking at one port (Horta) because of rough seas.  Had a few problems with structural noise at night and moisture (leaking) in passageways.  Food was very good and had a wide variety.  Pinnacle restaurant was good, but not outstanding.

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Was this review helpful? 4
1 Comment
4 out of 5

16 Days of Pure Relaxation by perrybarbara20

Verified Review
/ Sail Date: / Traveled As: Couple

As seniors, we stay very involved at our retirement community having fun and

volunteering.  We were ready to unwind on our cruise.  We got a cabin with a veranda and  really  enjoyed our evenings looking at the sea and having a glass of wine.  The first 3 mornings I had breakfast in bed! 

The Zuiderdam was a nice mid size ship and offered excellent food and drinks in the dining room.  We had a table for 6 and enjoyed our dinner partners very much.

The entertainment was first class and we enjoyed the Crows Nest for reading

and drinks.  (If I could improve the ship, it would be to make repairs like rusty balcony and noisy partitions making flapping sounds and fix flooring in cabin bathroom.  I realize the ship is an older one but noted repairs could have made

my Rating 5 stars instead of 4.

 

 

 

 

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Was this review helpful? 5
2 Comments
3 out of 5

Fair to all passangers by argon

Verified Review
/ Sail Date: / Traveled As: Couple

Cruise could have been great but every port we visited the captain docked the ship with the port side of the ship facing toward the towns leaving the starboard side facing water.  

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Was this review helpful? 9
8 Comments
4 out of 5

Panama canal cruise by toby4646

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Overall cruise was very good, food was excellent,, embarking and disembarking was smooth and very efficient. entertainment was very good especially the steel drum band , Island Magic.

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Was this review helpful? 12
6 Comments
5 out of 5

very very good by rboggi13290325

Verified Review
/ Sail Date: / Traveled As: Couple

The only thing we found that was NOT very good ,was the T.V. it was TOO small  also the thermostat, ,it was in Celsius and we do not know Celsius. Other than that, ALL was very good

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Was this review helpful? 6
1 Comment
5 out of 5

10 days Panama cruise by angieaguillon80

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

My favorite part of the cruise when we enter the Panama Canal and we took a shore excursion where we are on the observatory room and see how a ship pass thru the canal.

I love the daily mass held on board

I love the direct luggage program they have from cabin and we saw our luggage again at final destination. We don't have to check in our luggage and we got our boarding pass and luggage tag from the ship. 

Using the sanitizer is not a mandatory when entering the dinning room which is a mandatory in all the cruises I have taken so far.

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Was this review helpful? 9
5 out of 5

Great service & entertanment. by judymchale1240

Verified Review
/ Sail Date: / Traveled As: Couple

We enjoyed the length of the cruse. Staff was friendly & accommodating. Entertament was great. Especially enjoyed the Piano Bar & the casino. Our room was very adaquite. The food was excellent. 

One problem was finding a seat athe the Lido Cafe. Would like to see the dining room stay open longer for lunch. 

Have recomended the cruise to friends already. Happy

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Was this review helpful? 2
5 out of 5

Great cruise by Cruiser27715276

Verified Review
/ Sail Date: / Traveled As: Couple

This cruise was everything we were hoping it would be. From the cleanliness of the stateroom to the fabulous dining experience we enjoyed every minute of our cruise.

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Was this review helpful? 8
5 out of 5

Fabulous in every way by calkinscarol

Verified Review
/ Sail Date: / Traveled As: Couple

Holland does a superior job!!!    Great cruise, great ports, great staff, great food.Smaller ship made it easier to get around.    The ship needed refurbishing!But the staff made quick repairs and things worked most of the time!

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Was this review helpful? 6
4 out of 5

Great cruise by judykerschner

Verified Review
/ Sail Date: / Traveled As: Couple

The staff on Holland America are the best - they could not be more accommodating.  The room service charge is a bit rich  as well as the drinks on board,  It is easy to run up another $1000.  

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Was this review helpful? 5
5 out of 5

first time by lindab1357

Verified Review
/ Sail Date: / Traveled As: Couple

very nice cruise . the guys that cleaned on room did a very good job very day .getting off the ship was very nice The Panama  Canal was a experica that was something you don't what to miss. I loved the Rainforest and the waterfall

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Was this review helpful? 4
5 out of 5

great destinations by katzhao

Verified Review
/ Sail Date: / Traveled As: Family (young children)

ports visited were all very well planned, love the trip! great staff and great entertainment, the shore excursion desk was not opened often enough, good food though instead of served each time, I prefer to take the portion that I would like

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Was this review helpful? 6
5 out of 5

Great service & entertanment. by Judymchale

Verified Review
/ Sail Date: / Traveled As: Couple

We enjoyed the length of the cruse. Staff was friendly & accommodating. Entertament was great. Especially enjoyed the Piano Bar & the casino. Our room was very adaquite. The food was excellent. 

One problem was finding a seat athe the Lido Cafe. Would like to see the dining room stay open longer for lunch. 

Have recomended the cruise to friends already. Happy

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Was this review helpful? 1
1 Comment
5 out of 5

Magnificent time, High Integrity Service in All Areas, Fascinating Excursions by slevine

Verified Review
/ Sail Date: / Traveled As: Couple

We savored excellent customer service, they even called and left flowers in our room as a follow up to an issue we had which was resolved within the day.

The staff, from room service to dining areas were always positive, upbeat and helpful.

The food was excellent and we were quite pleased that each menu offered vegetarian choices. There was even a vegan menu. The dishes were artistically presented.

The muster drill was extremely clear, easy to follow, took appropriate time and left no room for any misinterpretations - far superior to a competitor's which we went on prior.

The nightly entertainment was magnificent, and we were especially thrilled with the "BB King Musicians" who played awesome dance music.

We very much enjoyed our excursions as well.

My wife and I celebrated our 10th wedding anniversary as well as my birthday during the cruise. They did an awesome job celebrating with us in the dining room.

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Was this review helpful? 5
1 Comment