Zuiderdam Cruise Review to Transatlantic

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
2

5 out of 5

Spring Trans-Atlantic crossing on Zuiderdam

Sail Date: April 18, 2016

Reviewed: 7 months ago

Traveled As: Couple

Room Type: Balcony

Trans-Atlantic crossings on Holland America Line (HAL) are always wonderful, and this voyage on the Zuiderdam was no exception. Cuisine in the main dining room was exceptional - perhaps the best we've experienced on our four repositionings with this cruise line.  The highlights of our cruise were daily mass, as Holland America always sails with a catholic priest, and the excellence in service by the Filipino and Indonesian crew - two top reasons why Holland America is our preferred brand for cruising.  Entertainment and guest speakers were top notch - a variety surely to please all tastes.  Disappointing on this voyage was the absence of two HAL traditions:  Dutch pea soup and pictures with King Neptune in front of ship  (perhaps due to rough seas) and the Captain's Black and White Ball, usually held on last formal night (no explanation given).  There were some plumbing issues in public restrooms that persisted throughout the journey, wherein several toilets were constantly out of service.  One day staterooms on our deck had no hot water, but the problem was resolved within 24 hours.

Cabin / Stateroom
Upholstery, drapes and carpet needed thorough cleaning. Sofa-bed needs re-upholstering as was heavily stained. Vanity counter in bathroom was chipped and had sharp edges. Excellent mid-ship location for trans-Atlantic crossings, especially this trip when we experienced 24-26-ft waves on several days of crossing.
Embarkation and Disembarkation
Ship Quality
Some public areas of ship are showing age and need updating/new upholstery
Destinations and Excursions
Onboard Activities
Children's Programs Not applicable
Entertainment
Food and Dining

Tip

One, Two and Three-Star Mariners would benefit from earlier arrival at cruise terminal, as boarding order is by numbers assigned at check-in. The Once aboard, staterooms are generally available and guests can enjoy lunch in main dining room or Lido buffet.



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