Zaandam Cruise Reviews - Reviews

This was a nice relaxing trip for us, which is what I was anticipating. We loved the entertainment but the onboard activities and food choices were lacking. The ship is also older and could use some updates, but the crew members were all very pleasant and did their jobs very well! I do believe a few extra hands in the kitchen and dining room would have made it a better experience. Overall this was a good trip.

Ideal cruises for those who want something scenic and interesting. And want to avoid any flying. We live in NYC and find the Amtrak connection between NYC and Boston very easy.

ports of calls were great, staff friendly and excellent service. activities boring

Best embarkation experience ever. Boston port was easy to get to. Lots of parking in front of the terminal. Montreal port allowed us to store our bags (great option)! Loved the ship and the experience. VERY low-key. Very relaxing. Great service. Great food overall. Ports were wonderful--we had never been to most of them. Weather was chilly for us and I had to buy shoes and a pair of pants for each of us. It will rain and be cool. Just be prepared.

This was the smallest ship we have sailed on. We missed some of the amenities of a larger ship. The choice of ports to visit overcame this problem.

This was our second Holland America cruise and the overall experience was positive. I believe the port visits were too short but with the bad weather and fog they crew did a great job. The captain gave very informative announcements but unless you like to drink at a bar, there wasn't much to do when we were not in port.

We loved the ports, the crew, and the excursions we took. We were let down by the food and entertainment. We generally sail on larger ships with a more varied age range so this could be the difference in activity choices.

Nice ship with comfortable cabins, plenty of public space, and clean all-around. Beverage service was hard to obtain everywhere. Food was very sub-par in all venues.

In May weather is cool & sometimes windy on tours. Prepare with a waterproof jacket with hood. If you are out on the water canoeing, you'll definitely want more than that, i.e. gloves, hat, sweater, warm pants, maybe two layers on pants. On boat, temperatures are pleasantly warm, so you will want some short sleeve options. This trip was for extended family visiting time, so activities, food and destination was chosen with that in mind. We had a great trip, but if I was traveling with alone with my husband and young adult children I would choose a different cruise line as my husband and I enjoy a younger energy onboard.

Unbelievably disappointing with the beverage service which I paid $1,000 worth And didn’t even come to close to drinking that quantity or quality

Great cruise if you want to explore Atlantic Canada. Very easy to get to and from the embark and disembark ports.

Over the service was great. Food was good and the ship was clean. Not everyone will play board games or read. would of liked to see more than 1 day of painting. The accommodations were clean and comfortable. Not a fan of the drink packages - I am not a drinker but my sister is .. she was not able to buy a Signature drink package that contains alcohol unless I did.

Great cruise as always the staff was great, dining room clean

Great cruise beautiful islands. Staff needs to keep adult areas for adults only! Need more enforcement of handwashing in food areas.

This trip is an incredible experience that we will never forget. We recommend it to everyone.

Great experience. I would use Holland America again!

The ship and the cruise are mostly for the old people. We liked the easy and relax style. Maybe in October when the leaves have turned red it would be more beautiful. The price is reasonable. If we had not spent $500 for covid-19 testing and had less expectation, it would have been a nice cruise.

It was our first real trip since Covid and a great chance to get back to enjoying traveling once again. Holland America continues to be our favorite for the great ambiance, cuisine, service and entertainment.

Had a great trip. Itinerary was very good, staff was excellent, Specialty dining was excellent, main dining was good, and Lido was soso. Internet was terrible. Ship is too old. (Zaandam).

This was our first cruise. The ship seemed a bit old and tired. We had horrible vibration for two days and a fair amount of motion on our sea day. Our bathroom was not clean and on top of that above us was the Lido kitchen which does not have quiet hours. It was unbelievably noisy and impacted our sleep. We did get a $500 credit which was appreciated but for a first experience other than the room being a nice size and the kindness of most crew members it was not a great first experience.