Sanitation Issues on this ship

Westerdam Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 3

Overall Rating:

1.0 out of 5
Sail Date: January 23, 2016
Ship: Westerdam
Cabin Type: Balcony
Traveled As: Large Group
Reviewed: 1 year ago

Several cruises in the past, first time with Holland America. Westerdam ship, the food was good. But here is what I want to let people know. There is a major problem on this ship with there sanitation. My mother whom is 87, my brother and I went on this boat for a belated bday vacation. Mom had a handicap cabin 5140, and we had the cabin next to it 5138. Upon boarding ..still in port we went to our cabins, walked in to a sewer smell that about knocked us out, called front desk, they sent our cabin stewart we dealt with this issue the whole time on board. As you walk the ship there are numberous places where all you smell is poop. They have a major problem on this boat. I would never travel on a Holland America ship again and certainly not the Westerdam

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5
Huge sanitation problem on the Westerdam

Ship Tip

Do NOT go on this ship. They know there is a sanitation issue throughout the ship and are not addressing it. So if you don't want a ship that you can smell poop intermittently everywhere don't go on the Westerdam

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