Westerdam Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

1 out of 5

Sanitation Issues on this ship

Sail Date: January 23, 2016

Reviewed: 1 year ago

Traveled As: Large Group

Room Type: Balcony

Several cruises in the past, first time with Holland America. Westerdam ship, the food was good. But here is what I want to let people know. There is a major problem on this ship with there sanitation. My mother whom is 87, my brother and I went on this boat for a belated bday vacation. Mom had a handicap cabin 5140, and we had the cabin next to it 5138. Upon boarding ..still in port we went to our cabins, walked in to a sewer smell that about knocked us out, called front desk, they sent our cabin stewart we dealt with this issue the whole time on board. As you walk the ship there are numberous places where all you smell is poop. They have a major problem on this boat. I would never travel on a Holland America ship again and certainly not the Westerdam

Embarkation and Disembarkation
Ship Quality
Huge sanitation problem on the Westerdam
Destinations and Excursions
Grand Turk is nothing to ever return to, and we did not port at Half Moon Cay because of weather conditions
Onboard Activities
Service and Staff
Food and Dining


Do NOT go on this ship. They know there is a sanitation issue throughout the ship and are not addressing it. So if you don't want a ship that you can smell poop intermittently everywhere don't go on the Westerdam

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