Nice cruise overall

Westerdam Cruise Review to U.S. - Pacific, Northwest


Contributor Level: Second Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 30

Overall Rating:

3.0 out of 5
Verified Review
1 Night Pacific Northwest (Seattle To Vancouver)
Sail Date: September 26, 2015
Ship: Westerdam
Cabin Type: Balcony
Cabin Number: 4008
Traveled As: Couple
Reviewed: 2 years ago

This "repositioning" cruise was recommended by a friend, so we made this our first cruise on Holland America. The entertainment was outstanding--some of the best we have experienced on ANY line. And the staff was very friendly, helpful and efficient. The ship was clean, but is showing its age, and is in some need of repair and refurbishing. The veranda rooms are adequate, but they seem smaller than most on other lines. The food seemed pretty mundane. Beef dishes were very good, but other choices were pretty unimaginative. The layout for the Lido buffet was awkward, and downright risky when faced with numbers of people in walkers, scooters and wheelchairs--not laid out well. Even the recorded voice in the elevators sounded bored. (No kidding!) The cruise stops were interesting overall, but the quality of the shore excursions seemed to vary widely (WE lucked out, though). Overall, it was a pleasant cruise, with unbelievably smooth seas and good service. We did notice that "hand cleaning" was not emphasized (or supported very well) at all, which may have led to a HUGE number of people getting sick on the long trip.

Food and Dining

3 out of 5

Onboard Activities

5 out of 5
It was nice to have a "Stitchers and Knitters" group every sea day and Afternoon Teas.

Entertainment

5 out of 5
Outstanding!

Children's Programs

3 out of 5
There was a total of five children on board.

Service and Staff

5 out of 5
Outstanding! Friendly and helpful. Dwi and Anto--our room stewards--were great. Our dining room waiter Rudi was terrific.

Ship Quality

3 out of 5
clean, but could use some work

Cabin / Stateroom

3 out of 5
The stateroom was pleasant enough, but a little squeezed in width. There was a hole in the veranda floor (outside of the door) where rust had eaten a hole, and the water drainage was poor. The panels between the verandas rattled loudly if there was much wind at all. It was an adequate cabin, but seems in need of refurbishing.
5 out of 5
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