xmas 2011 from N.Orleans. 1. Rooms: tattered, mold in shower, intercom not functional. one small soap bar for entire cruise, no shampoo, lotions, shower cap, robes; two glasses provided that were never washed or replaced. cabinetry in room had no finished facings--just raw painted boxes like a playroom. Ikea quality but without the veneer. College dorm? Mince was nicer than this. 2. Food. dinners very good. Noisy room, but unavoidable. Sometimes arrived not hot enough. Portifino worthy of mentionthe best. Should have booked it every night in hindsight. Buffet in windjammer basic cafeteria food. About any coffee shop would be better. Good coffee though. 3. Staff. No one spoke good english. Example: The guest relations lady thought I wanted to snorkel when I said I was inquiring about anything historical. 4. Common areas: very nicely designed, the promenade very impressive, but few common bathrooms, a big complaint of wife, and counters were always wet, tables not cleaned up for next passenger. And very loud people of the hee-haw variety. 5. Overall, the cruise had no sense of refinement. this is a basic blue collar party cruise, good for what it is, not for experienced cruisers or the demanding. Wife and I are hard working professionals expecting some quality, attention to more subtle sensibilities for our once annual one week vacation. Examples: a 10 dollar watch sale, which drew a lot of interest, a tattoo area on main promenade for all to see, roaming gangs of adolescents, even call girls were observed. few cultural offerings. Professor Erin Greenwalds lectures the very best by contrast. In all, this cruise had all the ambience of a country western music festival in a hot desert, tank tops, frayed and tattered ball caps and tank tops, a lot of smoke odor, drinking and gambling. I do not think a lot of the passengers ever saw a college graduation.
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