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4.5

As expected by 99jas

Sail date: / Traveled as: Family (young children)
Ship: Volendam / Destination: Alaska - Inside Passage

As expected a great cruise from Holland america , travelled with my wife and three daughters who had a great time . The ship is a little tired and the cabins are showing their age , but comfortable with great beds . The staff as usual were very hardworking , found there was little waiting time whilst getting lunch or breakfast in the Lido deck . The food was of a good quality , with nice variety . My fellow cruiser s were by and large of the older age range , but pleasant. There was little sunbed hogging or line jumping. Holland america is my favourite cruise line and we sail with them whenever possible . Unfortunately due to them not sailing out of UK ports , I have prior to this cruise travelled mostly with Celebrity , who a great , but lack the effortless feeling of friendliness and calm that every HAL cruise I've been on seem to have .

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5.0

Great ship, crew and entertainment... by Tiecolo

Sail date: /
Ship: Volendam

Great ship, crew and entertainment for a family, nature loving people or anyone who enjoys beauty. Easy way to get to Alaska without too much work and time spent travelling. Amazing staff and lots of options on live music, shows and spots in and out. Great excursions. Just did it on July 2018, and we had a full sunny week all the way up and down! Loved it and will do it again if I can. Much appreciated a Roman Catholic priest onboard and daily mass; for us a blessing.

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4.5

Great First-time Cruise - Alaska is beautiful by 1Chsecty

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Alaska - Inside Passage

This was a great cruise to go on for our first one. The staff are very friendly and always greet you with a smile. Our room stewards were great (Silo & Toyo) and looked after us well. It took a while to figure out how to get to some of the places on the ship (e.g. Deck 4 entrance to Main Dining Room can only be accessed by the aft elevator/stairs because of the ship's kitchen between it and the mid-ship elevator/stairs). I wasn't a fan of all the jewelry shops on the ship and at each port. They're all owned by "the company". I guess it's okay if you're into tanzanite or chocolate diamond jewelry and watches (none of which are from Alaska, by the way). The ship was very clean and well-kept. We appreciated the mats in the elevators changed every day to remind us which day of the week it was. Our fellow cruisers were mostly retirees, with some younger vacationers mixed in, which which we didn't mind, and may consider Holland America Line for any future cruises because of that. Even though we're not quite retired, it was nice not to have to put up with children whining and their natural exuberance on this vacation. Glacier Bay was the best "port" of all. It was perfect weather and the scenery was gorgeous. We saw one section of the glacier fall (not sure if it was a proper calving) and heard the "thunder".

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4.0

Wonderful! by Eziebarth

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Alaska - Inside Passage

Nice for an older smaller ship. We had a wonderful time! The food was a little better on other cruise lines but we never left hungry, we were always able to find something we liked. The staff is fantastic!

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5.0

Ms Volendam This is one of... by SanderNL

Sail date: /
Ship: Volendam

Ms Volendam This is one of those ships you totally call fall in love with. It a classy elegant liner giving you the true classic cruise feeling. It was our first cruise and we had a great time. Since we are younger many ask us if we where the artists. Even the crew thought so. We are not but what we like from HAL is the cultural en informative entertainment. Besides the big shows ;) BCC earth on the main stage was our absolute favorite. We loved the opening dining with different couples. It’s a great way to learn people and hear the most interesting stories. We had a vista suite and it was absolutely great. The room stewards keeps the room up to date. I was also a bit afraid since it’s a older ship. But absolutely no need too. The itinerary from Japan to Alaska to Vancouver was very interesting with Glacier Bay as an absolute highlight.

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4.6

Fantastic Cruise by amyltx

Sail date: / Traveled as: Singles/Friends
Ship: Volendam / Destination: Transpacific

Great cruise. Be prepared for the time changes. During th crossing, the loss of 1 hour per night and 2 hours 1 day can be rough, not to mention the repeat of a day plays a bit of s mind trick on you.

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4.3

Great crew, excellent leadership aboard by mBleacher

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Other (Asia/Africa/Middle East)

I recommend HAL to friends who want to take it easy and just relax. This ship's captain has an excellent crew. The ship itself was small and mediocre, but the crew was excellent!

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Think twice before booking a Holland America Cruise by marcy9387020

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Other (Asia/Africa/Middle East)

Think twice about booking a Holland America cruise. We have about 130 cruise days over 5 years with Three Star Mariner status and were treated poorly. We booked a suite with a jet tub and lots of closet space. We were assigned a handicapped suite with no tub and limited closets. We were told nothing they can do, since sold out, right from CEO office. Finally, when we checked in, they assigned a regular suite. They tendered us in Bali, and it took 2.5 hours to get back to ship. They offered us nothing, not even a glass of wine for the inconvenience. They told us not their fault, since they hired a 3rd party. Not our fault either!! New CEO is on cost cutting kick. I always advised my clients as a CPA that you need to be careful, since if you cost cut too much, no one will buy!!! What a difference between them and Oceania. Worth the extra money!!!

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4.7

Excellent Introduction to South East Asia by realahab

Sail date: / Traveled as: Family (older children)
Ship: Volendam / Destination: Other (Asia/Africa/Middle East)

A highly recommended overview of these south asian countries. Lots of time to explore and tour, and many non-HAL options available. This review did not provide the opportunity to review Halong Bay. There we did a taxi to the city in the morning with a quick overview of the city, then return to the boat for our HAL Halong Bay excursion with lunch. The lunch was amazing and the boat tour a must in Halong Bay.

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3.6

Could be better.... by Grahaeme

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Other (Asia/Africa/Middle East)

Not sure it was worth upgrading to a balcony for the overall cruise experience. Save your money, stick with a lower cabin and then it becomes value for money. Don’t waste time or money on the specialty restaurants

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4.2

Old ship by genemila

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Other (Asia/Africa/Middle East)

Old ship with a lot of problems that were fixed very slow. Guest service poor response. Cabin stewards, food, restaurant service, entertainment were between good and excellent.

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3.2

Ship should have stayed in drydock until repairs were completed!!! by FrankMul

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Other (Asia/Africa/Middle East)

The cabin could have been 5*. However the A\C did not work and we had to keep the cabin door open so that cooled air in the corridor could get in. Our door on to the lanai deck was broken so we could get no fresh air from that source. Many cabins on our deck, although not ours, had major water leaks which left a disgusting smell in the corridors. Not a great experience when we had to keep the inner door open for cool air. For the first few days aboard there was a strong smell of burnt metal and sawdust. This seemed to disappear after 3 or 4 days but perhaps we just got used to it. My wife, and many other passengers, suffered from a chest complaint shortly after boarding but fortunately she recovered after 5 days. Coincidentally the same time as the A/C was repaired and the smelly dampness was dried up. The ship was just out of dry dock and the repairs had obviously not been completed. There was work going on in many parts of the ship. The wooden rail on the aft pool deck had a 3ft gap which was bridged by a plank of wood screwed in place!!!

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4.2

Asian highlights by goodcook

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Other (Asia/Africa/Middle East)

Overall a very interesting trip, with exotic stops, would like more time in Bangkok,This was definitely a high light, so much to see and love Thai food.glad we added days in the beginning and end to see bot Singapore and HongKong in depth

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4.1

Far East Cruise in November by bowman2001

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Asia & Indian Ocean

First time with HollandAmerica Cruise Liner. Impressed with service on board. Will not discount another cruise with them. Would take more care with choosing tours, either with them, third party or private taxi. Far East was not a previous holiday destination but our brief excursions lead us to look at more inland holidays.

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Worst Cruise we ever had by PJP1

Sail date: / Traveled as: Family (older children)
Ship: Volendam / Destination: Other (Asia/Africa/Middle East)

It was our worst cruise ever by a mile. Holland America didn't inform us that we needed visas for China so that pretty much devastated our cruise. And whenever we tried to ask for help or for an alternative, the Front Desk ignored us and simply said, "the manager is working on it." On the second to the last day, we received a voicemail stating, "there's nothing we can do." We're still very hurt and very upset over what happened. That should never happen to anyone - there should be all kinds of warnings from Holland America from representatives, in notices, and within the on-line system stating that YOU NEED A VISA FOR CHINA!!!

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MS Volendam Vancouver to Tokyo by hwpagels

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Transpacific

Overall we had a great and interesting trip. The Filipino and Indonesian crew were very friendly and worked very hard! Others no so much. Embarkation/disembarkation was really well done. The Gala night was great also. The drinking water was terrible, tasted over chlorinated and stale. Had to buy some on land as on board prices are ridiculous. Too many crew members were sitting and eating in the Lido in prime spaces and were not friendly to the passengers around them.

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4.7

Great Transpacific Crossing by DeanKling

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Transpacific

This was a Transpacific crossing as a repositioning cruise which involved more sea time than usual for most cruises. The MS Volendam is smaller than most modern cruise ships, which lends a more communal feel. That being said, it was a great cruise with greater than normal interactions with the ships crew, as well as the hotel staff.

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My third cruise to Alaska on the Volendam by karenokain

Sail date: / Traveled as: Singles/Friends
Ship: Volendam / Destination: Alaska - Inside Passage

I will never tire of visiting Alaska. This is some of the most beautiful scenery in the world. The day in Glacier Bay is the high point of the trip. Having National Park rangers on board for the day adds to the richness of this experience.

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3.2

Nice Cruise but had better by inahas

Sail date: / Traveled as: Family (older children)
Ship: Volendam / Destination: Alaska - Inside Passage

It was an OK cruise. The weather was foggy/rainy most of the time so we didn't enjoy the outdoors of Alaska as much as we expected. The ship itself is old and in dire need of refurbishment. Carpet was old and smells of mold. The decoration style looks very dated. The spa and fitness room were excellent though. The good: Buffet food, spa, fitness room. The bad: Entertainment, Main dining room food, on board activities + they nickel and dime you to death.

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4.3

Beyond A Holiday by tds19720413

Sail date: / Traveled as: Family (young children)
Ship: Volendam / Destination: Alaska - Inside Passage

Loved this cruise. I would certainly go again, wish it was cheaper. I would have loved to be able to sleep on the deck one night but this is not allowed. Make it possible and I will be back.

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