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Great Trip! by voyageguy

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Panama Canal, Central America

The cruise provided great shipboard fun and excursion activities. Very diverse food choices and settings. Excursions were offered for all types of people. The towel sculptures were a hoot!

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4.9

Fun on the canal by ran1cruiser

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Panama Canal, Central America

It was our first trip to the Panama Canal in 70 plus cruises. What a great adventure the ports of call were very enjoyable but the canal was the real star of the show! 100 plus years old and still going strong.

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Panama Canal was Grand by jpmahaffeyc3d1c

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Panama Canal, Central America

Panama Canal is outstanding, considering it was finished in 1914 and using the original locks and 12 volt motors to open the locks. This is what made the trip worthwhile. Overall was a nice cruise, except the ship was cold and made some parts of the cruise a lot to be desired. The entertainment by the ship's singers and dancers was mediocre. The ships band was outstanding, especially the drummer. The excursions that we went on were very good. The room stewards were excellent. We were disappointed with the food in the dining room; the Lido Deck had better options and the food was hot when you got it. The dining staff tried their best.

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4.3

Nice cruise by JoAnnaBullhead

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Panama Canal, Central America

Most ports boring. Great hard working staff. Friendly people

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4.6

Outstanding cruise experience by zevsmom

Sail date: / Traveled as: Singles/Friends
Ship: Volendam / Destination: Panama Canal, Central America

FABULOUS CRUISE. AMAZING STAFF, STEWARDS. RESTFUL. Huatulco best port for me. Recommended to everyone.

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Great cruise given the ports we visited. by jwmason41

Sail date: / Traveled as: Singles/Friends
Ship: Volendam / Destination: Panama Canal, Central America

Jude did a great job and gave excellent advice. I did not rate the ports of call highly as they were boring.

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4.8

Panama Canal and Volendam by nishasf

Sail date: / Traveled as: Family (older children)
Ship: Volendam / Destination: Panama Canal, Central America

We did our own tours. Easy to walk out the pier and get a cab or a tour.

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4.7

Exceeded out expectations by an2m

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Panama Canal, Central America

As first time cruisers my husband mainly agreed because I really wanted to go. Plus the Panama Canal and Central America were a draw. But almost from the start, we both were enjoying ourselves. The smaller ship was important to us, not wanting to be stuck on a crowded city ship. We anticipated some down time to kill and took some movies to watch and lots of e-books. Turns out there was plenty to pick from, activities on board and excursions in ports of call. We almost never turned on the TV and didn’t need any movies. They have an extensive library of DVD’s to borrow, but we always found something else we wanted to do. The evening show included two different comedians, both hysterically funny, a magician, singers, dancers, a gymnast, a pianist, etc. The food on the Volendam was exceptional, and we are picky. The servers in the dining room, as well as ALL the crew and officers with whom we had contact, were very friendly and eager to please. We found we were able to order double entrees (if we were hungry enough), more green beans, or whatever. Our “fixed” seating was flexible also. After an initial few days of over-eating, we started making some healthier choices so when we got home, neither one of us had gained weight! That after a 15 day cruise. We did usually take the stairs and we walked the Promenade deck around the ship somewhat regularly. Our cabin had plenty of storage room for us; two drawers under the bed we didn’t even use. We found other cruisers so friendly that we socialized more than we do at home and we even made new friends. We danced for the first time in years! It was so much fun that we booked our next cruise to Alaska for six months hence, on Holland America, of course!

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Great Canal Cruise by crackers5313134

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Panama Canal, Central America

One of the best cruises we've had in years. Love the Volendam!

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4.1

Panama Canal Cruise by fabnan

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Coastal - West Coast

Cruise was great. Some ports of call in Mexico could be elimated because there were only few excursion choices. Lived Puerto Vallarta, Aruba and Curaçao.

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Relaxing Visit to Mexico and Central America by MayanCuriosity

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Panama Canal, Central America

Pick your own interests both on board and in ports. We explored Windows 10, America's Testing Kitchen, Mayan ruins, and current cultures.

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5.0

Fantastic Cruise by manjan

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Coastal - West Coast

Great cruise, perfect weather, and met lots of fun people onboard!

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4.6

Another great Alaska Voyage by mherrett01

Sail date: / Traveled as: Family (older children)
Ship: Volendam / Destination: Alaska - Inside Passage

Weather was great the 99.99 % of the time. The Captain took us into the original Inside Passage (Grenville Channel). Most cruise ships don't go this route but stay in the easier to navigate Hecate Strait. Kudos to the Captain! Had a great time, already booked another trip (out of Seattle this time) for next May.

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Wonderful, smooth, warm, sunny cruise. Excellent food, activities and service. by johnnpam23

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Alaska - Inside Passage

Other than the noise issue we loved the trip and would do it again. Fix the noise issue, please.

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A fantastic first cruise experience! by rcleroux

Sail date: / Traveled as: Large Group
Ship: Volendam / Destination: Alaska - Inside Passage

A great first experience! Special thank you to our room service person AEP and to Nancy Anderson, co. rep., who made us feel at ease to answer all our questions!

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4.4

Excellent Alaska cruise by kazza1

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Alaska - Inside Passage

A truly once in a lifetime experience. Would recommend Holland America cruise in particular Volendam.

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4.6

Trip of a lifetime by Peglegjoe

Sail date: / Traveled as: Singles/Friends
Ship: Volendam / Destination: Alaska - Inside Passage

This is a once in a lifetime event for many people. The scenery was magnificent and there is plenty of time at each port to do trips away from town. HAL was just the icing on the cake, excellent service. I honestly think that anyone who complained about service, food, entertainment etc needs to reassess their life because iVolendam crew are outstanding and really it is the scenery we have all come to see. I was waiting for a tour to start at Ketchikan when I saw the executive chef jump onto the back of a truck to inspect fresh fish, every last detail is seen to. I can’t speak highly enough of HAL. We had an excellent time.

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Microwaved Frozen Seafood by rmehtani

Sail date: / Traveled as: Large Group
Ship: Volendam / Destination: Alaska - Inside Passage

How can they serve such poor quality food, i.e. Uncooked pizza, frozen seafood microwaved and worst of all most of the food was reheated and served over and over again.

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Alaskan Adventure by bpbrowe

Sail date: / Traveled as: Family (older children)
Ship: Volendam / Destination: Alaska - Inside Passage

I liked the smaller ship. The staff was accommodating. I thought the activities were rather limited. This was our first Holland America cruise and we would probably not choose this cruise line again.

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4.3

Great destination, excellent service, OK ship by CruiseDad123

Sail date: / Traveled as: Family (older children)
Ship: Volendam / Destination: Alaska - Inside Passage

We had a great cruise on the Volendam. So first things first, the Alaskan destination was great, This is clearly why we were on the cruise - to see Alaska. What a fantastic place it was. It was one majestic vista after another. Juneau and Skagway had very little to offer in themselves but the excursions from there were great. We booked a Harv and Marv whale watching tour in Juneau instead of the Holland America excursion and it was a great choice. The small boat and the excellent staff there had us up close with whales in no time. I definitely recommend the excursion. But Juneau itself didn't have a great deal to see. It was interesting to walk around for an hour or so but after that, we just wanted our whale watching tour to start. Skagway seemed to exist only to sell tourist tat. It was OK for a little wander but the value in the destination was in the excursions. We opted for a Glacier Expedition with Alaska Excursions and loved it. Ketchikan was the best of the 3 stops. It was an interesting place to wander about and we ended up hiking the Deer Mountain Trail. Very enjoyable. Back on-board the ship, the service was excellent. Wherever we went the staff were helpful and welcoming. I was surprised how many staff go to know our names personally. We had a Netpune suite and really enjoyed the extra space it offered. But perhaps the best feature was the excellent concierge staff in the Neptune lounge. The food in the main dining room was great as was the Pinnacle Grill. But the food on the lido deck was so-so. It wasn't bad...it just wasn't that great either. Our cabin was great. The location was excellent and it was quiet and comfortable. The thing that let down Holland America was the quality of the on-board activities. Really these were pretty few and far between. The Microsoft computer labs and the cooking lessons were of little interest. If it wasn't for the Explorations Cafe and the games and books there, we would have really struggled. I think it might be more noticeable on an Alaskan cruise as there are more days on the ship. The ship is older but the decorative order was fine. It would have been nice to have a bigger TV in the room and for the ship to offer in-cabin video streaming services rather than a DVD library from the front desk. Maybe this was a feature of the ship rather than Holland America. Overall a great cruise but there are opportunities for Holland America to improve.

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