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232 Volendam Reviews

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Relaxing Visit to Mexico and Central America by MayanCuriosity

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Panama Canal, Central America

Pick your own interests both on board and in ports. We explored Windows 10, America's Testing Kitchen, Mayan ruins, and current cultures.

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5.0

Fantastic Cruise by manjan

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Coastal - West Coast

Great cruise, perfect weather, and met lots of fun people onboard!

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Wonderful, smooth, warm, sunny cruise. Excellent food, activities and service. by johnnpam23

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Alaska - Inside Passage

Other than the noise issue we loved the trip and would do it again. Fix the noise issue, please.

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A fantastic first cruise experience! by rcleroux

Sail date: / Traveled as: Large Group
Ship: Volendam / Destination: Alaska - Inside Passage

A great first experience! Special thank you to our room service person AEP and to Nancy Anderson, co. rep., who made us feel at ease to answer all our questions!

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4.4

Excellent Alaska cruise by kazza1

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Alaska - Inside Passage

A truly once in a lifetime experience. Would recommend Holland America cruise in particular Volendam.

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4.6

Trip of a lifetime by Peglegjoe

Sail date: / Traveled as: Singles/Friends
Ship: Volendam / Destination: Alaska - Inside Passage

This is a once in a lifetime event for many people. The scenery was magnificent and there is plenty of time at each port to do trips away from town. HAL was just the icing on the cake, excellent service. I honestly think that anyone who complained about service, food, entertainment etc needs to reassess their life because iVolendam crew are outstanding and really it is the scenery we have all come to see. I was waiting for a tour to start at Ketchikan when I saw the executive chef jump onto the back of a truck to inspect fresh fish, every last detail is seen to. I can’t speak highly enough of HAL. We had an excellent time.

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Microwaved Frozen Seafood by rmehtani

Sail date: / Traveled as: Large Group
Ship: Volendam / Destination: Alaska - Inside Passage

How can they serve such poor quality food, i.e. Uncooked pizza, frozen seafood microwaved and worst of all most of the food was reheated and served over and over again.

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Alaskan Adventure by bpbrowe

Sail date: / Traveled as: Family (older children)
Ship: Volendam / Destination: Alaska - Inside Passage

I liked the smaller ship. The staff was accommodating. I thought the activities were rather limited. This was our first Holland America cruise and we would probably not choose this cruise line again.

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4.3

Great destination, excellent service, OK ship by CruiseDad123

Sail date: / Traveled as: Family (older children)
Ship: Volendam / Destination: Alaska - Inside Passage

We had a great cruise on the Volendam. So first things first, the Alaskan destination was great, This is clearly why we were on the cruise - to see Alaska. What a fantastic place it was. It was one majestic vista after another. Juneau and Skagway had very little to offer in themselves but the excursions from there were great. We booked a Harv and Marv whale watching tour in Juneau instead of the Holland America excursion and it was a great choice. The small boat and the excellent staff there had us up close with whales in no time. I definitely recommend the excursion. But Juneau itself didn't have a great deal to see. It was interesting to walk around for an hour or so but after that, we just wanted our whale watching tour to start. Skagway seemed to exist only to sell tourist tat. It was OK for a little wander but the value in the destination was in the excursions. We opted for a Glacier Expedition with Alaska Excursions and loved it. Ketchikan was the best of the 3 stops. It was an interesting place to wander about and we ended up hiking the Deer Mountain Trail. Very enjoyable. Back on-board the ship, the service was excellent. Wherever we went the staff were helpful and welcoming. I was surprised how many staff go to know our names personally. We had a Netpune suite and really enjoyed the extra space it offered. But perhaps the best feature was the excellent concierge staff in the Neptune lounge. The food in the main dining room was great as was the Pinnacle Grill. But the food on the lido deck was so-so. It wasn't bad...it just wasn't that great either. Our cabin was great. The location was excellent and it was quiet and comfortable. The thing that let down Holland America was the quality of the on-board activities. Really these were pretty few and far between. The Microsoft computer labs and the cooking lessons were of little interest. If it wasn't for the Explorations Cafe and the games and books there, we would have really struggled. I think it might be more noticeable on an Alaskan cruise as there are more days on the ship. The ship is older but the decorative order was fine. It would have been nice to have a bigger TV in the room and for the ship to offer in-cabin video streaming services rather than a DVD library from the front desk. Maybe this was a feature of the ship rather than Holland America. Overall a great cruise but there are opportunities for Holland America to improve.

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4.5

As expected by 99jas

Sail date: / Traveled as: Family (young children)
Ship: Volendam / Destination: Alaska - Inside Passage

As expected a great cruise from Holland america , travelled with my wife and three daughters who had a great time . The ship is a little tired and the cabins are showing their age , but comfortable with great beds . The staff as usual were very hardworking , found there was little waiting time whilst getting lunch or breakfast in the Lido deck . The food was of a good quality , with nice variety . My fellow cruiser s were by and large of the older age range , but pleasant. There was little sunbed hogging or line jumping. Holland america is my favourite cruise line and we sail with them whenever possible . Unfortunately due to them not sailing out of UK ports , I have prior to this cruise travelled mostly with Celebrity , who a great , but lack the effortless feeling of friendliness and calm that every HAL cruise I've been on seem to have .

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5.0

Great ship, crew and entertainment... by Tiecolo

Sail date: /
Ship: Volendam

Great ship, crew and entertainment for a family, nature loving people or anyone who enjoys beauty. Easy way to get to Alaska without too much work and time spent travelling. Amazing staff and lots of options on live music, shows and spots in and out. Great excursions. Just did it on July 2018, and we had a full sunny week all the way up and down! Loved it and will do it again if I can. Much appreciated a Roman Catholic priest onboard and daily mass; for us a blessing.

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4.0

Wonderful! by Eziebarth

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Alaska - Inside Passage

Nice for an older smaller ship. We had a wonderful time! The food was a little better on other cruise lines but we never left hungry, we were always able to find something we liked. The staff is fantastic!

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5.0

Ms Volendam This is one of... by SanderNL

Sail date: /
Ship: Volendam

Ms Volendam This is one of those ships you totally call fall in love with. It a classy elegant liner giving you the true classic cruise feeling. It was our first cruise and we had a great time. Since we are younger many ask us if we where the artists. Even the crew thought so. We are not but what we like from HAL is the cultural en informative entertainment. Besides the big shows ;) BCC earth on the main stage was our absolute favorite. We loved the opening dining with different couples. It’s a great way to learn people and hear the most interesting stories. We had a vista suite and it was absolutely great. The room stewards keeps the room up to date. I was also a bit afraid since it’s a older ship. But absolutely no need too. The itinerary from Japan to Alaska to Vancouver was very interesting with Glacier Bay as an absolute highlight.

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Think twice before booking a Holland America Cruise by marcy9387020

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Other (Asia/Africa/Middle East)

Think twice about booking a Holland America cruise. We have about 130 cruise days over 5 years with Three Star Mariner status and were treated poorly. We booked a suite with a jet tub and lots of closet space. We were assigned a handicapped suite with no tub and limited closets. We were told nothing they can do, since sold out, right from CEO office. Finally, when we checked in, they assigned a regular suite. They tendered us in Bali, and it took 2.5 hours to get back to ship. They offered us nothing, not even a glass of wine for the inconvenience. They told us not their fault, since they hired a 3rd party. Not our fault either!! New CEO is on cost cutting kick. I always advised my clients as a CPA that you need to be careful, since if you cost cut too much, no one will buy!!! What a difference between them and Oceania. Worth the extra money!!!

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4.7

Excellent Introduction to South East Asia by realahab

Sail date: / Traveled as: Family (older children)
Ship: Volendam / Destination: Other (Asia/Africa/Middle East)

A highly recommended overview of these south asian countries. Lots of time to explore and tour, and many non-HAL options available. This review did not provide the opportunity to review Halong Bay. There we did a taxi to the city in the morning with a quick overview of the city, then return to the boat for our HAL Halong Bay excursion with lunch. The lunch was amazing and the boat tour a must in Halong Bay.

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3.6

Could be better.... by Grahaeme

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Other (Asia/Africa/Middle East)

Not sure it was worth upgrading to a balcony for the overall cruise experience. Save your money, stick with a lower cabin and then it becomes value for money. Don’t waste time or money on the specialty restaurants

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4.2

Old ship by genemila

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Other (Asia/Africa/Middle East)

Old ship with a lot of problems that were fixed very slow. Guest service poor response. Cabin stewards, food, restaurant service, entertainment were between good and excellent.

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4.1

Far East Cruise in November by bowman2001

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Asia & Indian Ocean

First time with HollandAmerica Cruise Liner. Impressed with service on board. Will not discount another cruise with them. Would take more care with choosing tours, either with them, third party or private taxi. Far East was not a previous holiday destination but our brief excursions lead us to look at more inland holidays.

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Worst Cruise we ever had by PJP1

Sail date: / Traveled as: Family (older children)
Ship: Volendam / Destination: Other (Asia/Africa/Middle East)

It was our worst cruise ever by a mile. Holland America didn't inform us that we needed visas for China so that pretty much devastated our cruise. And whenever we tried to ask for help or for an alternative, the Front Desk ignored us and simply said, "the manager is working on it." On the second to the last day, we received a voicemail stating, "there's nothing we can do." We're still very hurt and very upset over what happened. That should never happen to anyone - there should be all kinds of warnings from Holland America from representatives, in notices, and within the on-line system stating that YOU NEED A VISA FOR CHINA!!!

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MS Volendam Vancouver to Tokyo by hwpagels

Sail date: / Traveled as: Couple
Ship: Volendam / Destination: Transpacific

Overall we had a great and interesting trip. The Filipino and Indonesian crew were very friendly and worked very hard! Others no so much. Embarkation/disembarkation was really well done. The Gala night was great also. The drinking water was terrible, tasted over chlorinated and stale. Had to buy some on land as on board prices are ridiculous. Too many crew members were sitting and eating in the Lido in prime spaces and were not friendly to the passengers around them.

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