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Vision of the Seas Cruise Review to Europe - Western Europe

Experience: 4-6 cruises
Review: 1
Helpful Votes: 9

Overall Rating:

1 out of 5
Verified Review
Vision of the Seas
11 Night Western Europe Northbound (Lisbon To Southampton)
Sail Date: April 18, 2011
Ship: Vision of the Seas
Cabin Type: Inside
Traveled As: Couple
Reviewed: 7 years ago
I received my luggage only on the 3d day. On the 10th day of cruise when we came from the tour, I found my cabin empty and all my personal belongings were removed from our cabin and thrown into one bag. My toothbrush and toothpaste were in the garbage ( I requested the replacement, but never received even this). Room attendant said that it happened by mistake. She was told by her superiors to clean the room. We asked to talk to the manager, but manager never came. At the end of the cruise all passengers received the survey, but we did not receive it. I asked customer service for the survey form and was told that cruise run out of survey forms.

Food and Dining

3 out of 5


3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
3 out of 5
3 out of 5

Cons: service

Recommends Vision of the Seas? No.

Was this review helpful? 9

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