Bad communication

Viking River Sun Cruise Review to Europe - Western Europe


Contributor Level: Second Mate
Experience: 7+ cruises
Review: 1
Helpful Votes: 42

Overall Rating:

2.0 out of 5
Verified Review
Sail Date: November 26, 2011
Cabin Type: Oceanview
Traveled As: Singles/Friends
Reviewed: 5 years ago
The ship experience was lovely. Very intimate with less than 200 on board. Food was delicious and service was good, although some of the servers at lunch/dinner seemed to be cranky at times. Our cabin steward was wonderful--she kept our room spotless. The piano player in the lounge was exceptional. He took requests and played age appropriate songs for our group and showed us a good time each night. My main complaint is that we only got 2 days of cruising since the Rhine River was not navigable for most of our trip. No one from Viking communicated that to us or we might have made other plans. They did put us up in hotels but that's just not the same as being aboard the ship.

Food and Dining

5 out of 5

Entertainment

1 out of 5
No activities on board other than a couple of lectures given at 9:00 PM. At that time of night, I want to be relaxing with a glass of wine and listening to the piano player, not listening to a lecture on the European Union.

Children's Programs

1 out of 5
Not a cruise for children.

Service and Staff

3 out of 5
The staff at the desk were not particularly friendly and at times seemed to be annoyed with any questions.

Ship Quality

3 out of 5
No elevator on this ship and the Viking consultant had told us there were only 5 or 6 stairs between levels. Actually there were 14 steep steps making it difficult for one in our party.

Cabin / Stateroom

5 out of 5

Pros: Being on the ship but we were only able to sail 2 full days of the 7 expected due to low water levels in the Rhine.

Cons: No communication to tell us that the Rhine was not navigable for most of our journey. If we had known, we may have made other plans.

Recommends Viking River Sun? Yes!

Was this review helpful? 42

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