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4.4

Wonderful Carribean Cruise by Cphsailor

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Cuba

Great cruise with a great crew on board a great cruise ship

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4.7

Great Ship/Crew by joevike

Sail date: / Traveled as: Singles/Friends
Ship: Veendam / Destination: Cuba

Very nice ship crew was very friendly and made sure you were happy!

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Great Cruise good food. Plenty of port visits. by grahamtompson39

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Caribbean - Southern

Great cruise but after 11:00pm the ship is dead. The food was very good and the buffet was well laid out and much better that it was served by the kitchen staff. They need to employ more people. They were definiatly under staffed.

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4.3

cruise to Cuba by buberly

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Cuba

Food was good as was the service. Ship is old and needs updating.

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4.5

Fun to see Cuba by cmniekamp

Sail date: / Traveled as: Singles/Friends
Ship: Veendam / Destination: Cuba

great introduction to Cuba! The ship was older and a bit tired but the ports were the reason we chose this cruise.

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First Cruise! Some expectations not met, and some exceeded. by katewilli

Sail date: / Traveled as: Family (older children)
Ship: Veendam / Destination: Caribbean - Eastern

This was our first cruise, and some things exceeded expectations, while others were a miss. I was worried the ship would be feel crowded, but it wasn't. There was plenty of space to escape, whether walking around the decks or sitting in the various lounge spaces. We actually enjoyed relaxing in our cabin! What missed expectations was the lack of any local cultures or food....that's the best part of travel. The cruise was just an extension of the USA on water. That said, once we relaxed into the pace, the cruise was very enjoyable for what it was.

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Cuba Complete! by hiltbilly

Sail date: / Traveled as: Large Group
Ship: Veendam / Destination: Cuba

Overall a good time was had by the seven of us traveling. I still like Holland best among the cruise lines although Carnival is a close second, with them buying out Holland perhaps it will get even better.

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worse cruise ever by yvonnty323

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Cuba

HAL is no longer a luxury cruise - it has gone from a first class to a third class cruise

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5.0

Cruised aboard the Veendam Dec... by raquelnbill

Sail date: /
Ship: Veendam

Cruised aboard the Veendam Dec 2018 (11 Day Cuban Explorer). We were in cabin I039. The ship is small and intimate, which we prefer. She does have a few signs of wear, but her staff and quality of service was impeccable. Captain Ryan sailed her fabulously even during inclement weather. Abdul and Indra were our cabin stewards and we would sail this voyage again based upon their attention to detail and quality care. We purchased the cellar wine package and were very satisfied. Roy was our wine connoisseur, and his knowledge and service were greatly appreciated. We were never disappointed in the suggestions. We renewed our vows during the voyage and Carlos, cruise director, made it a memorable experience. Grace and Sam took care of us when we visited the Spa and Salon. We purchased the thermal retreat package, which we would highly suggest for those that want to relax and unwind at the end of each day. We were so satisfied that we booked our next voyage for Nov 2019 on the Oosterdam. Already counting the days to our next voyage on the Dam ship - 😉 🚢

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4.5

very relaxing by yarnqueenmm

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Cuba

great weather, relaxing cruise. We were happy with the Veendam especially the crew. Holland Americas crew never fails to impress us.

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3.9

Cuba was disappointing by cw5rlharmon

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Cuba

Did this for Cuba and the Tropicana. Get Euros or Canadian Dollars at home before you go and not get penalized the extra 10% US Dollar exchange fee on top of the regular 3%. Know as close as possible how much you will need in cash as the exchange at the port closes at 8pm, so if your ship stays late, you are stuck with the CUC’s (This is the Cuban Tourist Currency pronounced “kooks”). HAL will scare you to death on the “legalities” of getting off the boat and selling extra safe excursions. No one checks anything accept Visa ($75 US) and passport getting off at first, then you can do whatever you please.

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3.0

Going on a vandeem cruise... by ketelboeter

Sail date: /
Ship: Veendam

Going on a vandeem cruise in October for a Halloween cruise Read it looks old. Somewhere else I read it is being refurbished in September any one know anything about that???

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4.3

Mixed Feelings by ToniKN

Sail date: / Traveled as: Singles/Friends
Ship: Veendam / Destination: Canada, New England, New York

Older ship but good itinerary. I was looking forward to Sweet Potato fries at the Dive In and was disappointed when told they did not do them ... only regular fries available. Because I am a four star Mariner and complained they made them available to me but when friends requested them they were told there were none to be had.

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nice cruise of Canada/New England and East Coast by margaretsmartin

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

We traveled with another couple. Enjoyed the Veendam and the ports. Our weather was not good, but we enjoyed the entertainment, etc on board. Loved the Cruise Director Becca Newton. Enjoyed Team Trivia. Enjoyed the Lido Market for most meals. Breakfast in the Rotterdam Dining Room was especially nice.

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4.1

Lovely ports of call, good basic cruise. by sascruise

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

The ship was clean and in great condition. The service is very good everywhere. The food is OK, nothing outstanding, nothing bad. Everything seems to be an upcharge so the price of the cruise adds up quickly. They evidently force the housekeeping staff to come to your room on the last night to beg for a "10" rating or else they will be fired (so they say), that's incredibly awkward. Overall, it's a good cruise and the ports of call are lovely.

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Fall colors by chromepate

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

I don't think I would ever do this cruise again. It is just too hit and miss as far as seeing the fall foliage, and the weather can be suspect. We were not able to visit Prince Edward Island due to weather, which was the one stop we were really looking forward to.

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NYC by pzhu1964

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

I love this cruise especially my first time do river cruise. All the staff are super good.

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4.3

Nice - geriatric trip by Racegirlcab

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

We enjoyed this cruise and the ports. Honestly, we are calling this the geriatric cruise. I haven't seen so many walkers, canes and scooters in one place! I think there were 6 guest younger than my husband and me (we are 50's); most guests were 80 and above. Frankly, I think we could have stayed on the ship in Halifax, Sydney and Charlottetown. Bar Harbor and Quebec were FANTASTIC! Too many things that we wanted to do, but did not have the time! We are thinking of going back, but only to Bar Harbor and Quebec so we could stay and visit longer.

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4.1

Port-heavy but relaxing Maritimes cruise by christineispink

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

Embarkation was smoother than any previous cruise but the disembarkation was delayed about an hour. This was through no fault of the cruiseline and I feel like they dealt with it as best as they could. The ports kept us busy but if I were to do this itinerary again I would spend more time on the ship. Had read some other reviews and was worried the ship would feel crowded but honestly, felt like I saw many less people than on the Nieuw Amsterdam. Except for the 8pm shows. Those were standing room only!

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overall good to fair; great staff by GailandJohn

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Cuba

Even though my comments as I reread them are pretty negative it was a good cruise. We gambled every night (and lost every night:-) but the dealers and pit bosses and the manager, Corina were all very pleasant- It is a small casino but if there was not a table open (blackjack) they would open one for us. Minimum smoking in the casino - by certain slot machines only. Food in the Pinnacle was cold at breaKfast but, again staff very pleasant. Dinner in the Pinnacle (filet) was very good. Our room stewards, Romy and Agung were EXCELLENT and our suite was kept immaculate. Our concierge, Mary, was very helpful in many ways (We never know how much to tip) And, Fatima, who we did not see that often was also very nice. Our waiters at night Jimmy and Moises were also very good even though they had too many people to care for. And even though we don't drink we met Micky, the wine steward, who would come over and talk to us each night. Again, a very pleasant staff with the one exception that I mentioned - Albert, the Executive Housekeeper)

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