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514 Veendam Reviews

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4.8

Wonderful Caribbean Cruise by esidlich

Sail date: / Traveled as: Singles/Friends
Ship: Veendam / Destination: Caribbean

Great Caribbean cruise, awesome customer service, relaxed environment

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4.9

Amazing cruise by thetravelbug2

Sail date: / Traveled as: Couple
Ship: Veendam

Over all everything was great! We had an absolute amazing time! Ship, staff, food, spa, ports were wonderful! If you want to sail on a classic ship Veendamn is the one. It’s more of a relaxing, no overwhelming crowds of people and the staff is phenomenal.

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4.7

Great Itinerary of New England and Eastern Canada by CAFred

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

We have taken this cruise 3 times and it never disappoints. We were leaving Boston behind the Dorian Hurricane and the captain waited to depart several hours in order to avoid any high winds and seas. The cruise was flawless and has a great itinerary. We will likely take this cruise again and leave in early October to hit the peak fall color season.

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Disappointing Cabin Maintence and Attention to Cabin Problems by DaphnesTrip

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

We had only been on the ship for an hour when black particles starting coming out of the air conditioner/heat vent all over our bed in our suite.  We reported the issue before we left port but it was not addressed and continued to happen. That evening after insisting on something to be done we were taken to another suite to sleep that first night. The next morning, thinking our problem was addressed we went back to our suite only to find nothing had been done. We asked for the hotel manager twice to no avail. Finally in the afternoon, the problem appeared to be fixed only to come back 2 days later and this time came out of both vents. It was then insinuated by our concierge that no one else was having the problem and that we were making a big deal out of nothing. If you touched the black particles they would smear so it was hard to know what they were whether mold or soot. Maintenance came a second time and cleaned both vents well.

I cannot say enough wonderful things about the cabin stewards, the dining room staff and the food. They were amazing! So sad that the room experience tainted the whole experience. We also did not get any type of "I'm sorry" from any of the staff except the cabin stewards.

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5 Comments

Checking off a bucket list trip by ASmartt1

Sail date: / Traveled as: Large Group
Ship: Veendam / Destination: Panama Canal, Central America

My husband & I have had this trip on our To Do list for several years. Once we narrowed down the dates and itinerary, we invited our families to join us as some had previously indicated they wanted to join us. Ten people total went, including my husband's and my parents as well as our mothers' sisters and their husbands.

 

I have sailed with HAL many times including +2-week-long trips. I chose this particular cruise due to the size of the ship and the overall itinerary. The only other cruise line that was in contention was Celebrity, with whom I have also sailed before.

 

This was my first time on the Veendam. The ship is in pretty good shape although some areas are showing their age. All of the staff we encountered were friendly enough, but there was lack of attention to detail throughout the cruise as well as an under-enthusiastic vibe among many crew members. Also, there was an obvious lack of communication among crew members and with passengers at several points during the cruise. Better management could resolve all of these issues.

 

Otherwise, the cruise was as I've come to expect on HAL. The vast majority of passengers were in their upper 60's, 70's and 80's, and many were disabled in some way. If you can deal with living in a floating retirement home for a couple of weeks, then you'll be fine. Just don't expect any real nightlife and do expect to hear lots of complaining by other passengers. It's just the nature of this experience. We, in our early 40's, choose HAL because the ships are relatively small, many itineraries visit smaller ports, the prices are reasonable, the staterooms are comfortable, the food is always excellent, and the service is good to great.

 

The actual cruise met all of our expectations. We independently booked excursions in Cartagena, Costa Rica, Nicaragua and Guatemala, all of which were great and I will review them separately on TripAdvisor. At all of the other ports we traveled on our own, taking public transit, renting a car, etc. The Panama Canal was amazing, especially since we took the time to read David McCullough's The Path Between the Seas and Julie Greene's The Canal Builders in advance. The books gave us invaluable insight into the history and construction of the canal and I highly recommend them.

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4.8

Fourteen Nights in New England & Canada = A Little Bit of Heaven, thanks to Holland America's Veendam. by shblair

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

We felt pampered from the beginning to the end of our cruise. Positives were: plenty of luggage storage and closet space in stateroom; in-shower decanters were a nice touch; great selection of evening movies; stateroom excellently maintained by staff who were very friendly and eager to please; great Cruise Director!Negatives were: lack of adequate power outlets in the stateroom; poor quality reception of stateroom television; confusing interior design of the ship; temperature too cold in the theater room; and lack of separate, quiet room for reading.

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Great ship, great Bermuda venue, well worth the price by HollandAmerican

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Bermuda

Having nearly four days right in the heart of Bermuda is a plus, allowing for easy access via public transportation to all parts of the island including the best beaches. 

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Pampered and spoiled by hlthwiz

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

this small ship was just right for us for our first cruise. The service was first rate, everyone was attentive and worked very hard. Many crew members had multiple duties and cried the out cheerfully. The activities and entertainment was geared toward an older crowd which was OK with us but younger couples might want more excitement. We did see some families with small children and they seemed happy.

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Great cruise by mayab64

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Caribbean - Eastern

Web had a wonderful time on Veendam. The service was superb!! Loved the food, the spa, the beaches of Grand Turk and St Thomas! And strolling the streets of the Old City of San Juan. Highly recommend this cruise.

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Not the best by zap823

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Bermuda

Ship is very dated. AC did not work well. Not much entertainment. Bars were closed by 9:00 every night. Nothing going on on the pool deck. Food was phenomenal and service was awesome. We usually cruise NCL so we are used to everything being open at night and having entertainment on the pool deck. This ship is definitely lacking. Being in Hamilton for three full days was awesome!!

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Excellent Criuse by fvassal1

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Caribbean - Eastern

Wonderful time excellent staff. We loved the ports and the time on the ship.

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An Experience by cqacosta

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: South America

We did not like EXC excursions talks or ratings. To much talk of Danger in city and leave ship only in groups. The Amazon excursions talks were negative. It’s hot ,humid, to much emphasis on walking and maybe not good for you ( which was all normal walking time and distance in my view) they should rephrase to read. Not handicap accessible or no walkers . Emphasizing on cobblestones is negative. Let people go out and experience and decide on their own. I would not recommend Brazil. Liked Amazon very much

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4.6

Good Job, Veendam! by fndannen

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Cuba

Veendam dining staff and crew were wonderful. Food is excellent. We like the smaller ships (1200 passengers on Veendam) and our room opening on to Promenade deck. The ship shows signs of constant use, but maintenance is there to resolve issues. Last refreshed in 2009.

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Great spring break getaway by hammond0589

Sail date: / Traveled as: Family (older children)
Ship: Veendam / Destination: Mexico

We took this cruise with our 2 grandsons aged 13 & 15. Having cruised before, we wondered if the boys would find enough to do onboard, we needn't have worried! The Hal kid's club had great facilities for them and we often didn't see them except for mealtimes. They made some great friendships with other kids their ages and thoroughly enjoyed themselves.

We took a ship excursion in Cabo San Lucas and were very disappointed. We went on a boat trip to the Arch , the boat was fine but the trip took too long to get going and then there was a sightseeing bus trip. We were told at the excursion desk that we would be going to a resort  with a pool and a drink was included. The 'resort' turned out to be a restaurant that was closed until dinner and we were just handed a can of soda or beer. The 'pool' turned out to be a set of ponds that were set in the hillside and I guess in the evening when the restaurant is open, they turn on the flow of water but when we were there they were just stagnant ponds! The total trip was supposed to be 2.5 hours but with all the delays it was over 4 hours and we didn't have time to do anything else. Considering the excursion cost just under $200 for the 4 of us, we would not recommend this tour.

When we stopped in Mazatlan, we got a taxi from to port to the beach at the Golden Zone, a 20 minute drive and a bargain at $10!

In Puerto Vallarta, we walked the beach from the ship, about 10 minutes and rented a jetski.

The ship was the smallest we have been on but it didn't seem small. There was great entertainment including a a comedian, Lee Bayliss,  who was suitable for all the family and had everyone in stitches. There was always plenty of tables available in the buffet and the food was very good.

My husband and I had dinner one evening in the Pinnacle Grill but were very disappointed. There is a surcharge for this restaurant but the soup was only lukewarm, vegetables were soggy and we enjoyed the food in the Rotterdam dining room much more than this so called 'Premium' grill.

It was our first cruise with Holland America and overall we were very pleased. The check in and disembarkation were better than on large ships and we would certainly consider them again for our next cruise.

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4.0

Nice cruise, but not exciting by JoanneTMS

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

This was a nice cruise. The ports of call were lots of little towns. I enjoyed walking through Quebec City and whale watching in Bar Harbor. The other ports were not as interesting. There was not much night life on the ship. It was mostly older people and not much to do for the young of heart. The daily schedule was full of wine tastings and lectures about jewelry. I loved the Dancing with the Stars theme. I got to dance in the Friday night show and that was lots of fun!!!

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4.0

Wonderful by andel

Sail date: / Traveled as: Family (young children)
Ship: Veendam / Destination: Europe - Mediterranean

Very nice first cruise years ago. Our inception.

Refined ship polite staff, good food.  The route was amazing.  We were happy with everything on the ship.

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3.7

An Adventure by Music109

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Caribbean

It was a rough cruise due to weather. We met great people. Had some laughs and really relaxed. The captain was very informative. Some great staff made the trip more enjoyable. I would rate this cruise a B-. It suited our needs for the time, but we do prefer other cruise lines.

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4.4

7 Day Caribbean Cruis by thompsonnadine

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Caribbean - Eastern

Great cruise! Ship is very clean, food is good and shows and activities were great.

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So so by ccmilot

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Caribbean - Eastern

medium medium medium medium medium medium medium medium medium

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5.0

Was 1st cruise I had taken and it was wonderful, beyond any spectations I could have ever had. I felt like I was being treated like a princess. The crew were all just great. Always smiling, greeting me by name and really loving their job. by January15

Sail date: / Traveled as: Singles/Friends
Ship: Veendam / Destination: Caribbean - Eastern

Very impressive. I enjoyed every minute of it and would definitely go again. I would probably do a little more research before I went again so I would be a little more informed, but that had nothing to do with the cruise. I should have done this to know what to expect, but it was a great learning experience.

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