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514 Veendam Reviews

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Not the best by zap823

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Bermuda

Ship is very dated. AC did not work well. Not much entertainment. Bars were closed by 9:00 every night. Nothing going on on the pool deck. Food was phenomenal and service was awesome. We usually cruise NCL so we are used to everything being open at night and having entertainment on the pool deck. This ship is definitely lacking. Being in Hamilton for three full days was awesome!!

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Was this review helpful? 10
1 Comment

Best cruise ever! by arldicmcki

Sail date: / Traveled as: Singles/Friends
Ship: Veendam / Destination: Bermuda

I am sad that this is the end of an era! Holland America will no longer cruise to Bermuda. Very sad! This was the best itinerary for Betmuda. Docking in Hamilton is awesome! Now the only thing left is mega ships at the Dockyard! Time to stay home!

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Was this review helpful? 16
2 Comments

Fun in Canada and New England- love the lobster by JosephandRosi

Sail date: / Traveled as: Family (young children)
Ship: Veendam / Destination: Canada, New England, New York

We enjoyed this cruise. Customer service excellent as staff runs the extra mile to help you.

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Was this review helpful? 12
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First time cruise by loish173873900

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

This was my first cruise and it exceeded my expectations. The service was excellent and genuine. The staff was very hard working and accommodating. The food was so delicious and wide variety as well. The chefs really put a lot of effort into it. From breakfast to dinner, there was a wide range to choose from. I felt like I was fine dining every night. There were also hand sanitizers available at every dining entrance. The staff were continuously wiping down the handrails of the ship and frequently cleaning our stateroom (usually twice daily). Entertainment, gym access and library were wonderful for us as well. I had no complaints at all. I plan to travel with Holland America in the future.

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Was this review helpful? 21
4 Comments

Need A New Ship! by ted59063346

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Bermuda

This ship was (was!) once great but age has taken its toll, and when combined with poor staff in the dining room, even the great cabin steward we had (Ali) could not save this cruise. We did take Veendam knowing it was older, but we liked that it docks right on Front Street in Downtown Hamilton, unlike most ships which because of their size must use the very out-of-the-way Naval Dockyard. That said, the ship is of an old design (built we were told in 1986) so there are some badly out-dated things (despite several updates) which become obvious: There is a huge step up from the cabin to the bathroom (no fun at 4 a.m.); we ended up with a bathtub, not a shower, which was cumbersome to get in and out of, and as very veteran cruisers we felt like things were just not good and did not work. The elevators were so poor (often 2 of 4 at a bank out of order) that most of us gave up and walked the stairs. Even the captain, during his "ask the captain" session admitted they are THE top complaint on his ship and HE hates them. That says a LOT!!! The staff of the rooms and front desk were super and the food in the Lido was good. I rarely eat in a Lindo, preferring the dining room, but staff in the Veendam dining room was so spotty and even uncaring that it was not pleasant. We only did dinners there every night as our table mates (we always get a large table on late seating) were wonderful, fun and will remain life-long friends. The food was at best so-so; items ordered did not always appear and despite apologizing repeatedly especially after I went to the purser's office and griped, the bosses in the dining room seemed unable to corral their staff into doing a good job! Finally, and this is a symptom of modern obese times, between the elevators being on the fritz so much AND the ship having so many folks in electric wheelchairs trying to get anywhere ranged from difficult to impossible, which did make the cruise less-than-pleasant.

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Was this review helpful? 9
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Boston-to-Bermuda cruise by ewsjfamily

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Bermuda

Quiet, polite older crowd with very few children. Average person seemed to be someone in their mid 70s, but healthy and active.

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Was this review helpful? 12
3 Comments

Great time with family by elsalopezc

Sail date: / Traveled as: Family (older children)
Ship: Veendam / Destination: Cuba

Had better cruises before. Didn’t like this one. They served the same foods several times. They need more food variety.

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Was this review helpful? 9
2 Comments

Older ship, geared more towards the older generation by mrssellis13

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Caribbean - Eastern

Our ship experience fell flat from the expectations we originally had for them. We paid more for this cruise as we thought it would be more "luxury" but were disappointed with the lack of activities and entertainment on board. It seemed like the entertainment ended around 9 pm every night, and they didn't provide anything more after. There was no comedy club, no dancing, nothing open late night. The food provided was definitely the better of the ships we've been on, but we had a poor experience with the customer service we were provided by the dining room. We had a bad instance with one of the waiters, Nova, and this tainted our overall experience. It was nice to get away, but we will not be using Holland again for our travels.

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Was this review helpful? 29
2 Comments

^Too many unsupervised kids by tessfl

Sail date: / Traveled as: Singles/Friends
Ship: Veendam / Destination: Cuba

Every thing was good except the fact that there were over 200 kids. The ones that were not supervised were in the pool area. They totally took over the pool and Jacuzzi. Loud and unsupervised. We left pool area and found kids sitting on the ping pong table and they were throwing French fries at each other. They really needed someone to supervise what was going on in that area. Will watch the next time we take a vacation and make sure it is not during a vacation week for kids.

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Was this review helpful? 11
4 Comments

A relaxing 11 night cruise! by NancyTomG

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Cuba

Nice and relaxing. Always chairs available on the pool deck.

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Was this review helpful? 35
1 Comment

Old ship but great staff by lah022770

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Caribbean - Eastern

Although my husband and I had a wonderful time, I am not sure I would sail with Holland America again and if I do I would make sure that is on one of their larger vessels. The staff was wonderful, but this cruise line seems to cater to an older wealthier group of people.

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Was this review helpful? 27
2 Comments

Dis-Appointing... by jamesromanella

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Cuba

We love Holland America and will certainly cruise with them again BUT until this ship is renovated please take another newer Holland America ship. Also, the Tour Department has very pushy (literally) staff and the very young Cristo who heads up the department speaks as if he has marbles in his mouth making no one understand him -- and, he has very little enthusiasm for his job. Emily Miller who is a staff member should be walked off the ship and never be allowed to return -- her job is obviously too stressful for her.

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Was this review helpful? 31
1 Comment

Cuba, A great destination! by dutyslock

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Cuba

Cuba was worth the trip. While I like Holland I would not do this ship again.

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Was this review helpful? 30
2 Comments

Good cruise from NE through maritimes to Quebec by bradwaters

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

Overall, I really enjoyed this cruise. The ports we visited were very interesting and the weather was good which made our explorations all the more enjoyable.

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Was this review helpful? 7

Tired old ship by jpalkowitz

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

I would not get on this ship again if it were free. The ports were fine, but the quality of the ship really affects the entire cruise. Thankfully we were able to visit the Pinnacle Grill more than once. The Neptune lounge was nice and convenient, but I didn't feel the staff was very attentive.

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Was this review helpful? 27
5 Comments

Loved the Lanai cabin by Beauchdl

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

I would definitely recommend this cruise to people. This is not a cruise where you party the whole time and drink. There weren't a lot of young kids. It was an older group. I would guess the average age is 50. Once again, I loved the Lanai Stateroom! I feared that people walking on the deck outside would be noisey. But, that was not the case.

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Was this review helpful? 29

Canada thru the St Lawrence seaway by Thoman

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

We love to cruise! We love Holland America and the destinations were so fun. The size of the ship was perfect, and it was a very nice ship. Everything was well done, and the staff great. we went for the destinations and not the cruise line, ship, but it all worked out fine.

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Was this review helpful? 30

Excellent vacation for 7-Night New England & Canada Discovery by kayuima

Sail date: / Traveled as: Family (young children)
Ship: Veendam / Destination: Canada, New England, New York

It is a relaxing vacation. Thanks for the arrangement from room, to dinning service, to on board activities for kids and adults. My family and I enjoy the time to meet with new friends on cruise.

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Was this review helpful? 3

A Pleasant Affair by rscott1519

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

We had good weather, river and ocean were calm. Met some interesting people. Saw some new country. Thought food was so-so and entertainment in Showroom disappointing.

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Was this review helpful? 26

Beautiful New England/Canada Cruise by GregA0930

Sail date: / Traveled as: Couple
Ship: Veendam / Destination: Canada, New England, New York

Adequate at best. Nothing to write home about. Have had better onboard experiences in pretty much every other cruise line. The food was good, the entertainment was marginal. Bar Harbor was incredible. Quebec City was incredible. Sydney was forgettable and we wish we had not gotten off the ship.

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Was this review helpful? 6
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