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3.7 out of 5

Great time with family by elsalopezc

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Had better cruises before. Didn’t like this one. They served the same foods several times. They need more food variety.

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1 Comment
3.1 out of 5

Older ship, geared more towards the older generation by mrssellis13

Verified Review
/ Sail Date: / Traveled As: Couple

Our ship experience fell flat from the expectations we originally had for them. We paid more for this cruise as we thought it would be more "luxury" but were disappointed with the lack of activities and entertainment on board. It seemed like the entertainment ended around 9 pm every night, and they didn't provide anything more after. There was no comedy club, no dancing, nothing open late night. The food provided was definitely the better of the ships we've been on, but we had a poor experience with the customer service we were provided by the dining room. We had a bad instance with one of the waiters, Nova, and this tainted our overall experience. It was nice to get away, but we will not be using Holland again for our travels.

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2 Comments
4.5 out of 5

^Too many unsupervised kids by tessfl

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Every thing was good except the fact that there were over 200 kids. The ones that were not supervised were in the pool area. They totally took over the pool and Jacuzzi. Loud and unsupervised. We left pool area and found kids sitting on the ping pong table and they were throwing French fries at each other. They really needed someone to supervise what was going on in that area. Will watch the next time we take a vacation and make sure it is not during a vacation week for kids.

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4 Comments
3.8 out of 5

A relaxing 11 night cruise! by NancyTomG

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/ Sail Date: / Traveled As: Couple

Nice and relaxing. Always chairs available on the pool deck.

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1 Comment
3.9 out of 5

Old ship but great staff by lah022770

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/ Sail Date: / Traveled As: Couple

Although my husband and I had a wonderful time, I am not sure I would sail with Holland America again and if I do I would make sure that is on one of their larger vessels. The staff was wonderful, but this cruise line seems to cater to an older wealthier group of people.

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2 Comments
2.9 out of 5

Dis-Appointing... by jamesromanella

Verified Review
/ Sail Date: / Traveled As: Couple

We love Holland America and will certainly cruise with them again BUT until this ship is renovated please take another newer Holland America ship. Also, the Tour Department has very pushy (literally) staff and the very young Cristo who heads up the department speaks as if he has marbles in his mouth making no one understand him -- and, he has very little enthusiasm for his job. Emily Miller who is a staff member should be walked off the ship and never be allowed to return -- her job is obviously too stressful for her.

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Was this review helpful? 7
1 Comment
4.3 out of 5

Cuba, A great destination! by dutyslock

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/ Sail Date: / Traveled As: Couple

Cuba was worth the trip. While I like Holland I would not do this ship again.

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Was this review helpful? 8
2 Comments
4.8 out of 5

Good cruise from NE through maritimes to Quebec by bradwaters

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/ Sail Date: / Traveled As: Couple

Overall, I really enjoyed this cruise. The ports we visited were very interesting and the weather was good which made our explorations all the more enjoyable.

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Was this review helpful? 4
3 out of 5

Tired old ship by jpalkowitz

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/ Sail Date: / Traveled As: Couple

I would not get on this ship again if it were free. The ports were fine, but the quality of the ship really affects the entire cruise. Thankfully we were able to visit the Pinnacle Grill more than once. The Neptune lounge was nice and convenient, but I didn't feel the staff was very attentive.

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5 Comments
4.3 out of 5

Loved the Lanai cabin by Beauchdl

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/ Sail Date: / Traveled As: Couple

I would definitely recommend this cruise to people. This is not a cruise where you party the whole time and drink. There weren't a lot of young kids. It was an older group. I would guess the average age is 50. Once again, I loved the Lanai Stateroom! I feared that people walking on the deck outside would be noisey. But, that was not the case.

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Was this review helpful? 7
4.3 out of 5

Canada thru the St Lawrence seaway by Thoman

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/ Sail Date: / Traveled As: Couple

We love to cruise! We love Holland America and the destinations were so fun. The size of the ship was perfect, and it was a very nice ship. Everything was well done, and the staff great. we went for the destinations and not the cruise line, ship, but it all worked out fine.

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Was this review helpful? 8
4.8 out of 5

Excellent vacation for 7-Night New England & Canada Discovery by kayuima

Verified Review
/ Sail Date: / Traveled As: Family (young children)

It is a relaxing vacation. Thanks for the arrangement from room, to dinning service, to on board activities for kids and adults. My family and I enjoy the time to meet with new friends on cruise.

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Was this review helpful? 2
3.8 out of 5

A Pleasant Affair by rscott1519

Verified Review
/ Sail Date: / Traveled As: Couple

We had good weather, river and ocean were calm. Met some interesting people. Saw some new country. Thought food was so-so and entertainment in Showroom disappointing.

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3.8 out of 5

Beautiful New England/Canada Cruise by GregA0930

Verified Review
/ Sail Date: / Traveled As: Couple

Adequate at best. Nothing to write home about. Have had better onboard experiences in pretty much every other cruise line. The food was good, the entertainment was marginal. Bar Harbor was incredible. Quebec City was incredible. Sydney was forgettable and we wish we had not gotten off the ship.

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1 Comment
4.9 out of 5

Informative, fun, & fabulous cruise to New England, Nova Scotia & Canada by 1jerrysauto

Verified Review
/ Sail Date: / Traveled As: Couple

Everything was planned perfectly. there was something to do all the time, or you could relax at the pool or hot tub. The food was fabulous and gives you a wonderful verity of choices . The rooms are comfortable and have everything you need or you can call 24 hrs a day for room service.

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Was this review helpful? 5
2.9 out of 5

I really enjoyed my third trip to Bermuda. by kandkjohns

Verified Review
/ Sail Date: / Traveled As: Large Group

GOOD cruise with my friends. I love Bermuda and hope to visit for a fourth time. It ended up being good for my group..........................................................................................................................................

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Was this review helpful? 6
4 out of 5

Fun Cruise by tracyolson33

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/ Sail Date: / Traveled As: Couple

Great trip. We enjoyed the travel with our family and the service was excellent. Loved the Neptune Lounge and all the amenities. Room was perfect and large

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Was this review helpful? 7
1 Comment
4 out of 5

Wonderful trip! by mai7lin

Verified Review
/ Sail Date: / Traveled As: Family (young children)

We were delighted with the size of the cabin, especially with the tub in the shower. The cruise staff were friendly and tended to our needs. The food was delicious with different themes every day.  I liked the idea of the staff serving the food in the buffet, which eliminated the chances of any germs spreading. They had an afternoon tea as well. It was a great cruise overall.

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Was this review helpful? 5
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4.1 out of 5

Beautiful trip to the Canadian Maritimes by JETVogel

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/ Sail Date: / Traveled As: Family (older children)

I liked this itinerary, but wish that we had longer days in Bar Harbor & Sydney. Ship needs improvements but its defects can be overlooked by the crew.

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Was this review helpful? 3
4.7 out of 5

Awesome Bermuda Cruise (June 2017) by carterml

Verified Review
/ Sail Date: / Traveled As: Couple

The Veendam is a smaller cruise ship (~1200 passengers + crew), but that is our preference. We were surprised by how little you felt the ship move. Been on other smaller ships and you felt more movement/rocking. The food was good and staff pleasant. We'd do this cruise again!

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Was this review helpful? 8
2 Comments