We were delighted with the size of the cabin, especially with the tub in the shower. The cruise staff were friendly and tended to our needs. The food was delicious with different themes every day. I liked the idea of the staff serving the food in the buffet, which eliminated the chances of any germs spreading. They had an afternoon tea as well. It was a great cruise overall.
The food on Veendam was excellent. The entertainment was excellent also. I prefer comedy and laughs, which they provided most nights. After numerous cruises, the Broadway shows or singers/dancers get to be routine. I read many reviews about the ship before boarding and was prepared for a very, relaxed and quiet ship which it was. I have way too much energy for this ship, but was very pleased to be docked in Hamilton on Front Street. I would recommend this ship for anyone looking for quiet evenings and no crowds. There was plenty of room for everyone and never any lines and always a place to sit by the buffet.
Very enjoyable relaxing cruise. The food was good the service was excellent and everyone was so nice. I will definitely go on Holland America again. I loved leaving out of Boston.
We were looking for a very restful cruise and after having sailed on a similar Holland America ship before we knew we would get that. It was everything we expected. Usual sea days back and forth. And Bermuda was as quiet and nice as we remembered it. A couple real good entertainers. Really enjoyed the spa with the ceramic tile heated chaise lounges. Spent a lot of time in there. Only thing I would like to see on this ship is a more upgraded casino. This was a last minute cruise and it was great.
Having nearly four days right in the heart of Bermuda is a plus, allowing for easy access via public transportation to all parts of the island including the best beaches.
I read many negative reviews of the Veendam but I took a chance because of the itinerary. I was pleasantly surprised. This is one of the most pleasant cruises I've ever taken. Yes the ship is old but it was refurbished six years ago. I had an Oceanview state room that had a full sofa in it. With the foam mattress topper, the bed was more comfortable than my bed at home. I had no problems with the cabin, 540, The only other HAL ship I have been on is the Eurodam. I like the layout of the ship much better. I loved the Explorations Cafe. The leather chairs were all comfortable. The view was great. The library was incredibly well stocked and there was always a chair to be had. I love the size of the ship. All of the crew were incredibly Nice. I read that the food was not as good on the ship as other HAL ships. I have not one bad experience. In fact, the food was better than any cruise ship I have been on including the Queen Mary 2. If you don't like a few scuffs and scratches and prefer shiny new ships, don't take this one. But if instead you want a comfortable, relaxing cruise with great food, by all means choose the Veendam. The itinerary was great. I loved being docked right in Hamilton. Bermuda is worth a visit for anyone who loves islands.
My favorite part of the cruise was the number of quality port locations there were. The Veendam was a smaller ship, but was very well taken care of. The staff was excellent as well as the food.
I've already filled out a survey of our cruise.
Disembarking for shore excursions chaotic and a fire danger.
Lido Market had long lines and few selections. Mediocre food.
Our son & daughter-in-law were in cabin 077 and what they experience was terrible.
Brown cold water in shower, toilet overflowed, knocking sounds, strong
vibrations, amid other concerns. They were compensated $200 for their
cabin but it didn't make up for sleepless nights and discomfort.
We spent a lot of money for a ruined vacation.
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