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459 Veendam Reviews

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All about itinerary by secrivercruise

Sail Date: / Traveled As: Singles/Friends

The cruise was a good way to see the amazon and the RT passage was probably 2500 miles. I was surprised by the enormous size of the river so sidetrips are important to really see the forests and villages

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An Experience by cqacosta

Sail Date: / Traveled As: Couple

We did not like EXC excursions talks or ratings. To much talk of Danger in city and leave ship only in groups. The Amazon excursions talks were negative. It’s hot ,humid, to much emphasis on walking and maybe not good for you ( which was all normal walking time and distance in my view) they should rephrase to read. Not handicap accessible or no walkers . Emphasizing on cobblestones is negative. Let people go out and experience and decide on their own. I would not recommend Brazil. Liked Amazon very much

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HORRIBLE CONDITION of HOLLAND AMERICA'S CRUISE SHIP by raycasas

Sail Date: / Traveled As: Couple

Holland America should have told passengers about the Veendam's horrible condition before departure. There should be NO REQUIRED set gratuity amount and no hotel tax!

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Was this review helpful? 5
1 Comment

Enjoyable 10 days cruise. by robertcecile

Sail Date: / Traveled As: Couple

Background music not suitable for elderly people. Visa for Cuba should have been paid by Holland America. Dinner menus were too European style.

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Veendam Ship Outdated and In Need of Repair Destinations were Great by kmiller4

Sail Date: / Traveled As: Couple

I would not sail on the Veendam again. Too many issues with the ship. We had "dine as you wish" instead of a reserved time in the dining room and had to wait for seating. Very difficult to get timely reservations for dining room on "surf and turf" nights. Who wants to eat after 8pm? Food in buffet so-so. Entertainment so-so. Cabin I would rate poor due to multiple plumbing issues and being awakened early due to engine noise multiple times when docking. Mostly older people-- many with disabilities that needed lots of assistance from staff and that slowed everything down-- getting in and out of tenders, etc. Too much emphasis on buying overpriced goods on the ship and in every port. This was our second Holland American cruise-- would have to think long and hard before I would cruise with them again when there are so many cruise lines out there.

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4 Comments

Great Cruise good food. Plenty of port visits. by grahamtompson39

Sail Date: / Traveled As: Couple

Great cruise but after 11:00pm the ship is dead. The food was very good and the buffet was well laid out and much better that it was served by the kitchen staff. They need to employ more people. They were definiatly under staffed.

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First Cruise! Some expectations not met, and some exceeded. by katewilli

Sail Date: / Traveled As: Family (older children)

This was our first cruise, and some things exceeded expectations, while others were a miss. I was worried the ship would be feel crowded, but it wasn't. There was plenty of space to escape, whether walking around the decks or sitting in the various lounge spaces. We actually enjoyed relaxing in our cabin! What missed expectations was the lack of any local cultures or food....that's the best part of travel. The cruise was just an extension of the USA on water. That said, once we relaxed into the pace, the cruise was very enjoyable for what it was.

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worse cruise ever by yvonnty323

Sail Date: / Traveled As: Couple

HAL is no longer a luxury cruise - it has gone from a first class to a third class cruise

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Was this review helpful? 7
3 Comments

Cuba Complete! by hiltbilly

Sail Date: / Traveled As: Large Group

Overall a good time was had by the seven of us traveling. I still like Holland best among the cruise lines although Carnival is a close second, with them buying out Holland perhaps it will get even better.

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1 Comment

nice cruise of Canada/New England and East Coast by margaretsmartin

Sail Date: / Traveled As: Couple

We traveled with another couple. Enjoyed the Veendam and the ports. Our weather was not good, but we enjoyed the entertainment, etc on board. Loved the Cruise Director Becca Newton. Enjoyed Team Trivia. Enjoyed the Lido Market for most meals. Breakfast in the Rotterdam Dining Room was especially nice.

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Was this review helpful? 5

Fall colors by chromepate

Sail Date: / Traveled As: Couple

I don't think I would ever do this cruise again. It is just too hit and miss as far as seeing the fall foliage, and the weather can be suspect. We were not able to visit Prince Edward Island due to weather, which was the one stop we were really looking forward to.

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NYC by pzhu1964

Sail Date: / Traveled As: Couple

I love this cruise especially my first time do river cruise. All the staff are super good.

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overall good to fair; great staff by GailandJohn

Sail Date: / Traveled As: Couple

Even though my comments as I reread them are pretty negative it was a good cruise. We gambled every night (and lost every night:-) but the dealers and pit bosses and the manager, Corina were all very pleasant- It is a small casino but if there was not a table open (blackjack) they would open one for us. Minimum smoking in the casino - by certain slot machines only. Food in the Pinnacle was cold at breaKfast but, again staff very pleasant. Dinner in the Pinnacle (filet) was very good. Our room stewards, Romy and Agung were EXCELLENT and our suite was kept immaculate. Our concierge, Mary, was very helpful in many ways (We never know how much to tip) And, Fatima, who we did not see that often was also very nice. Our waiters at night Jimmy and Moises were also very good even though they had too many people to care for. And even though we don't drink we met Micky, the wine steward, who would come over and talk to us each night. Again, a very pleasant staff with the one exception that I mentioned - Albert, the Executive Housekeeper)

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Was this review helpful? 5

Excellent Canadian cruise by rjbevm64

Sail Date: / Traveled As: Couple

This cruise was very enjoyable. The food was beyond our expectations and the crew was friendly and attended to every request. The ports of call were very interesting and the tour guides were very knowledgeable.

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Was this review helpful? 6
4 Comments

fair by vfraulo

Sail Date: / Traveled As: Couple

dinner in the main dining room was ok but not great. Wine offering was fair. Beverage package was very expensive.

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2 Comments

Not the best by zap823

Sail Date: / Traveled As: Couple

Ship is very dated. AC did not work well. Not much entertainment. Bars were closed by 9:00 every night. Nothing going on on the pool deck. Food was phenomenal and service was awesome. We usually cruise NCL so we are used to everything being open at night and having entertainment on the pool deck. This ship is definitely lacking. Being in Hamilton for three full days was awesome!!

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Was this review helpful? 9
1 Comment

Not A Great Ship by DiviAruba

Sail Date: / Traveled As: Couple

Food running out at buffets Running out of alcohol (Heineken for one) Lack of knowing how many drinks we had throughout the day with the drink plan - had to go to desk to find out Poor quality food Lack of food after 8:00 at the buffet Pizza closing at 8 pm. Pizza was bad, but it was better than nothing. Dive-In closing at 5 p.m. Lack of staff to wait on people by the pool Lack of staff to pick up dirty tables and re-set Boat is old and shows it. The ship set-up is odd, have to walk through buffet to get to the pool.

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Was this review helpful? 6
2 Comments

Best cruise ever! by arldicmcki

Sail Date: / Traveled As: Singles/Friends

I am sad that this is the end of an era! Holland America will no longer cruise to Bermuda. Very sad! This was the best itinerary for Betmuda. Docking in Hamilton is awesome! Now the only thing left is mega ships at the Dockyard! Time to stay home!

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Fun in Canada and New England- love the lobster by JosephandRosi

Sail Date: / Traveled As: Family (young children)

We enjoyed this cruise. Customer service excellent as staff runs the extra mile to help you.

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Was this review helpful? 10
1 Comment

First time cruise by loish173873900

Sail Date: / Traveled As: Couple

This was my first cruise and it exceeded my expectations. The service was excellent and genuine. The staff was very hard working and accommodating. The food was so delicious and wide variety as well. The chefs really put a lot of effort into it. From breakfast to dinner, there was a wide range to choose from. I felt like I was fine dining every night. There were also hand sanitizers available at every dining entrance. The staff were continuously wiping down the handrails of the ship and frequently cleaning our stateroom (usually twice daily). Entertainment, gym access and library were wonderful for us as well. I had no complaints at all. I plan to travel with Holland America in the future.

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Was this review helpful? 20
4 Comments

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