No comparison to the Eurodam

Veendam Cruise Review to Canada, New England, New York


Contributor Level: Third Mate
Experience: 4-6 cruises
Reviews: 2
Helpful Votes: 9

Overall Rating:

2.0 out of 5
Verified Review
14 Night Historic Coasts/Canada & Ne Discovery (Boston To Quebec)
Sail Date: August 29, 2015
Ship: Veendam
Cabin Type: Suite
Cabin Number: 192
Traveled As: Couple
Reviewed: 1 year ago

Let me begin by saying that I took my first Holland America cruise, solo- 21 days aboard the MS Eurodam, and the experience was outstanding in every way. This encouraged me to book another HAL cruise, with my husband- a 7 day Canada/New England cruise aboard the MS Veendam. The two experiences could not have been more of a contrast. I was embarrassed on a daily basis that I had told him how wonderful a cruise with HAL would be, and actually apologized to him multiple times each day, because so many things went wrong on the cruise on the Veendam. The crew in general (but mainly Front Office and wait staff) were incompetent, untrained and inexperienced. It seemed to us, and many fellow passengers, that the Veendam was a sort of “training ship”.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
good location, near, but not right next to elevators. convenient to dining room

Ship Tip

Don’t book a cruise on this type of ship. I think the newer, Vista class ships have more experienced crew.

5 out of 5
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