Disappointed

Veendam Cruise Review to Mexico


Contributor Level: Third Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 9

Overall Rating:

2.0 out of 5
Verified Review
7 Night Mexican Riviera (San Diego Roundtrip)
Sail Date: March 16, 2014
Ship: Veendam
Cabin Type: Oceanview
Cabin Number: 740
Traveled As: Family (older children)
Reviewed: 3 years ago

Having sailed with Holland America a number of times I expected the same pleasant experience as I had before. However this time on the Veendam I was up for a big disappointment. The service in the dining room was very slow and disorganized. The Lido servers behind the counter were unfrindly. The food in both the didnig room and the Lido was mediocre at best, and also below that. Poor choices, poor variety, poor quality.

Thye front desk provided good service. The stateroom attendant also provided good service. Room service at times was inaccurate, and not on time.

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

Stay away from it

3 out of 5
3 out of 5
Watch out for pick pockets
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