Not up to Holland America's standards

Veendam Cruise Review to Bermuda


Contributor Level: Deck Hand
Experience: 7+ cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

3.0 out of 5
Verified Review
7 Night Bermuda (New York Roundtrip)
Sail Date: May 29, 2011
Ship: Veendam
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 6 years ago
The crew for the most part was very courteous. However, there were too many missteps along the way. The promised embarkation lunch for the Mariner's was mishandled. Sometimes what was written on the daily bulletin was different than what actually happened. We were traveling with friends who had a plumbing problem that wasn't handled properly for 5 days and Holland America did not do right by them. Meals were inconsistant as far as quality and as far as the proper temperature. Definitely not up to Holland America's standards.

Food and Dining

3 out of 5

Entertainment

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
3 out of 5

Pros: The ship was a nice size

Cons: Lack of attention to details and going back on written promises

Recommends Veendam? Yes!

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