First and Last Cruise

Veendam Cruise Review to Caribbean - Western

Contributor Level: Deck Hand
Experience: 1 cruise (first)
Reviews: 2
Helpful Votes: 9

Overall Rating:

3.0 out of 5
Sail Date: November 01, 2007
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 7 years ago
My wife and I sailed on the ms Veendam leaving Tampa, FL, on November 18, 2007. Our itinerary is attached. After leaving Tampa, we were informed the ms Veendam had a problem with the propulsion system. Due to this problem, our itinerary was changed to eliminate two ports of callKey West and Cozumel.

We were disappointed with the decision to make our only port of calls Belize and Sao Thomas. Both of these locations offered limit opportunities for shore excursions. If we only going to stop at two ports and spend the remaining days at sea, selecting Key West and Cozumel would have been more interesting than Belize and Sao Thomas. I believe we could have eliminated Belize and made all three of the remaining ports.

After disembarking, we discovered the problem with the ms Veendams propulsion system occurred on a previous cruise and Holland America was aware of the situation at least one week before our sailing date. If we were made aware of this problem, we would have delayed our cruise.

Holland America did us a disservice and was devious in the information provided. The compensation provided was inadequate. We will no longer schedule future cruises on Holland America.

Cons: Missing Ports of Call

Recommends Veendam? No.

Was this review helpful? 7

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