Understaffed! Never again on this ship.

Veendam Cruise Review to Alaska - Gulf of Alaska

Experience: 7+ cruises
Reviews: 2
Helpful Votes: 43

Overall Rating:

2 out of 5
Verified Review
7 Night Glacier Discovery Northbound (Vancouver To Seward)
Sail Date: August 09, 2009
Ship: Veendam
Cabin Type: Inside
Traveled As: Family (young children)
Reviewed: 8 years ago

For first timers only. Experienced travelers know this was a miserably understaffed ship. Help that was there was fine.
Everything was too slow, except evening dining. We've traveled on the Amsterday and Statendam and you'd think they wwere unrelated to this travesty of poor customer service.

Food and Dining

3 out of 5


3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
3 out of 5
Mendenhall glacier
Don't Miss: Mendenhall glacier
5 out of 5
White Pass railway r/t. Shirt shop for shopping
Don't Miss: White Pass r/r.
5 out of 5
Creek Street and Lumberjack show

Pros: off ship on our own

Cons: lack of people

Recommends Veendam? No.

Was this review helpful? 15

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