Service Excellence 4 Cruise w/ a Mission

Veendam Cruise Review to Caribbean - Eastern


Contributor Level: Deck Hand
Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

4.0 out of 5
Sail Date: December 01, 2007
Ship: Veendam
Cabin Type: Oceanview
Traveled As: Large Group
Reviewed: 9 years ago
The staff gave impeccable service and everyone was very friendly. Staff repeatedly went above and beyond to answer questions. This cruise also included services for disabled passengers and additional medical care. Our group was on a mission trip to Central America & they worked great with us, including the medical team. A huge thank you to them for everything. (Appreciated the vegan menu at dinner & soy milk for breakfast. Would like to see more options for the Lido deck eating areas for vegans.)

Food and Dining

3 out of 5
Appreciated the vegan menu at dinner. Would like to see more options for the Lido deck eating area for vegans.

Entertainment

5 out of 5
I was part of a group with our own programming, but appreciated the info from the shore coordinator on TV for viewing before shore excursions when our group was not busy with medical or other service projects on shore.

Service and Staff

5 out of 5

Ship Quality

5 out of 5
This ship was in very good repair. Clean...except for the odd toilet that needed a bit of attention and along the end of the deck by the pool.

Cabin / Stateroom

5 out of 5

Pros: Vegan Menu Options

Cons: Limited food choices for vegan diet on Lido Deck

Recommends Veendam? Yes!

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