Sun Princess Cruise Review

Deck Hand


Helpful Votes

4 out of 5

Reviewed: 6 years ago

The cruise itself was marvelous and the excursions were absolutely delightful. We took as many as we could, time allowing, and they were all terrific. Dog sledding was the highlight of the excursions.Our embarkation was a disaster - the bus driver did not know where to take us and we ended up at the lower level of the terminal watching the crew unload our luggage from the bus.When we disembarked from the ship we took the train to Anchorage. There was complete chaos trying to find the bus and board the bus to take us to the airport. Everyone on the ship and at the train/bus terminal told us our luggage would be sent to our final destination, but when we arrived at the first leg of our trip, Seattle, and checked on our luggage we were told there was a room full of luggage in Anchorage that had never been checked. Of course, ours was part of their inventory. After we arrived home, our luggage was sent to us separately.Maybe because we were the first trip of the season, it was so chaotic and mismanaged. But we felt that Princess should have done something for the people as a way of apologizing. I never thought that by being on the first cruise of the season we would feel as though they used us as practice. Not at the price we paid.

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