Statendam Cruise Review to South America

Contributor Level: Second Mate

7+ cruises


Helpful Votes

1 out of 5

Disappointed with air conditioning in Vista Suite 192

Sail Date: March 16, 2014

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Suite

Although the itinerary, shore excursions, musicians & DANCING were outstanding, our suite's air conditioning/air flow was horrible, i.e., not functioning with temperatures being taken by ship's officers registering 80+ degrees from day 1. Although being given a fan which was a blessing, a change in suite (which was available) should have been provided. (When speaking with a couple in a Neptune suite, who had the same difficulty, they were moved within a day.)  Although front office personnel were being updated every few days, their response did nothing to actually resolve our dilemma. 


Plumbing problems on deck 9 seemed almost endless with multiple fans in the corridor attempting to dry the carpet. 



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