Disappointed with air conditioning in Vista Suite 192

Statendam Cruise Review to South America


Contributor Level: Second Mate
Experience: 7+ cruises
Reviews: 3
Helpful Votes: 27

Overall Rating:

1.0 out of 5
30 Night Incan Empires (San Diego Roundtrip)
Sail Date: March 16, 2014
Ship: Statendam
Cabin Type: Suite
Cabin Number: 192
Traveled As: Couple
Reviewed: 3 years ago

Although the itinerary, shore excursions, musicians & DANCING were outstanding, our suite's air conditioning/air flow was horrible, i.e., not functioning with temperatures being taken by ship's officers registering 80+ degrees from day 1. Although being given a fan which was a blessing, a change in suite (which was available) should have been provided. (When speaking with a couple in a Neptune suite, who had the same difficulty, they were moved within a day.)  Although front office personnel were being updated every few days, their response did nothing to actually resolve our dilemma. 

 

Plumbing problems on deck 9 seemed almost endless with multiple fans in the corridor attempting to dry the carpet. 

 

 

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Cabin / Stateroom

1 out of 5
Refer to above comments
5 out of 5
5 out of 5
5 out of 5
5 out of 5
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