Star Princess Reviews

3.9 out of 5

613 reviews

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4.5 out of 5

Beautiful Voyage by marielenabarret

Verified Review
/ Sail Date: / Traveled As: Couple

This is my second Alaska cruise but the first time I visit Hubbard Glacier and Marjorie Glacier (inside Glacier Bay). These two days made the entire trip for us. I highly recommend itinerary! The Star Princess is an old ship but it is kept well. There is a lot of maintenance and cleaning in the common areas constantly. Its a smaller ship but it was just the right size for us.

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4.4 out of 5

We had a great time ! by rforbesca

Verified Review
/ Sail Date: / Traveled As: Couple

We had a very nice trip. All staff on the ship treated us very well. We enjoyed sharing a table during meals with other guests and having nice conversations.

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2 Comments
3.3 out of 5

Alaska 2018 by bcsc152

Verified Review
/ Sail Date: / Traveled As: Large Group

A good cruise thanks to the scenery. Had it not been for the fact that we were travelling with younger children, I doubt if I would have selected Princess for the cruise. Much prefer smaller shops like Azamara, Oceana or Viking. Also did not appreciate that you were "nickeled and dimed" for everything; to be charged for a soft drink at lunch or dinner was not good. Also, the price of tours booked through Princess were extremely high; went on our own and booked tours, many with the same companies the Princess uses, for much less. Seriously doubt if I would book another cruise with Princess.

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Was this review helpful? 3
2 Comments
4.6 out of 5

Best Trip Ever by adamsumlin

Verified Review
/ Sail Date: / Traveled As: Couple

I recommend this trip to anyone it was one of the best if not the best cruise I have taken

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5 Comments
3.3 out of 5

Good cruise but there were also were some difficulties sailing on Star Princess by JohnCoyle

Verified Review
/ Sail Date: / Traveled As: Couple

1. problems with controlling hot and cold water while taking showers. water would turn cold after being hot and then turn cold again. Trying to adjust the control knobs was difficult because moving the control valves would suddenly become either very cold or very hot. Told the captain of this problem on meeting him by chance on an elevator; got the impression he knew of it.

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4 Comments
3.3 out of 5

good cruise by JohnRCoyle

Verified Review
/ Sail Date: / Traveled As: Couple

1. Would have liked to used the swimming pool but without steps to walk in or out of swimming pool found it difficult to use. the pool had only ladders to climb and out. And for someone who is mobility handicapped using a walker using ladders it is impossibly difficult 2. Water would turn hot and cold without warning while taking showers. Very uncomfortable when suddenly shower would turn icy cold and then without warning turn hot. Adjusting the control knobs was very difficult. I brought this up with the steward and also with Customer Service. They could do anything about it.

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Was this review helpful? 3
4.1 out of 5

Outstanding and Fantastic to say the least by jorgelvnv

Verified Review
/ Sail Date: / Traveled As: Family (older children)

This was my 10th cruise with Princess but I will have to admit that the food quality has declined over the years - signs of cost saving on the Princess line.

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4.2 out of 5

Trip of a lifetime!!! by jicnug

Verified Review
/ Sail Date: / Traveled As: Family (older children)

We had a fantastic trip! All of the staff were wonderful and helpful. The ports were outstanding and we enjoyed our days at sea and glacier viewing. The only issue we had was that we never received train tickets for our trip to Denali. I found out from other guests we were missing them. The front desk helped me take care of the problem promptly and quickly.

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Was this review helpful? 2
4.3 out of 5

Exceeded my expectations by rleabjr

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Cruise was great. Princes took care of us. Was very impressed at the reception we received in Anchorage waiting on a late flight. Unfortunately I was not aware of what Princess would provide and wasted a lot of time planing my own logistics for the trip.

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Was this review helpful? 5
2 Comments
5 out of 5

Excellent service and extreme delicious food with tons of choices. by mnzk61

Verified Review
/ Sail Date: / Traveled As: Large Group

It was a very pleasant voyage and will do again.all staff with smile .

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Was this review helpful? 5
5 out of 5

AWESOME by rsp0520

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

It was AMAZING. So much information. The entire crew was helpful, entertaining, funny. The captain was a hoot. I will recommend this cruise on Star Princess to everyone I know. I just can't say enough. I already placed a deposit for another cruise and hope to take my son and daughter-in-law and I cant wait. So much fun.

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Was this review helpful? 9
1 Comment
4.5 out of 5

Bucket list trip did not disappoint! by TheaL

Verified Review
/ Sail Date: / Traveled As: Large Group

The only true down side to our land-cruise was being in McKinley Lodge. Rafting Excursion was not clear on transportation to the town and to the site. My mother could not handle that far of a walk and it was never explained to us how far it would be or even where to go. The staff were horrible communicators. Heather, bus driver, would not shut up about her life and her history. Talk about Alaska, not yourself. We found that quite a bit w the bus drivers. BE BRIEF ABOUT HOW YOU CAME TO WORK IN ALASKA. If people sitting near you want to carry on talking about you for an hour, turn off your mic. Everywhere else, we had amazing experiences, helpful staff, and a great time. Denali Lodge was spectacular in the setting and people. The Black Diamond ATV was a fantastic trip. On the ship, all of the staff worked hard and were professional. Bar tenders who remembered our names, dining room waiters who we looked forward to speaking with every night, steward who was perfection. My group bought high end jewelry, art from the auctions, and lots of souvenirs on the boat. Good job appealing to a wide variety of shopping tastes. Our balcony was the perfect way to enjoy the abundant wildlife sightings.

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Was this review helpful? 5
2 Comments
5 out of 5

REFRESHING VACATION by PravinTS

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/ Sail Date: / Traveled As: Couple

was exceptional from time of booking, before departure, embarkation and during cruise all through

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Was this review helpful? 7
3.2 out of 5

Nice cruise to see Alaska by water... by himihancock

Verified Review
/ Sail Date: / Traveled As: Couple

The food in the buffet area was terrible - a lot offered, but awful...The dining room food was alright-but definitely NOT great (and I'm NOT a "picky eater"!)...The other 2 dining rooms where you have to pay extra to, I guess, get better food we didn't go to - paid enough for the cruise let alone paying more to get better food was ridiculous..The service by the staff was very good-but they weren't overly friendly or go out of their way..Our balcony room was excellent-thankfully that saved the cruise..The ports were good-except for Juneau -would NEVER go there again (VERY rundown!)

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Was this review helpful? 3
3 Comments
4.1 out of 5

best alaska cruise by Jimheidi

Verified Review
/ Sail Date: / Traveled As: Couple

captain tuvo is a really wonderful character. the crew is the happiest we have had in 50 cruises. the chef prepared very good food.

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Was this review helpful? 2
3.8 out of 5

Hawaii in the Rain by Taglenz

Verified Review
/ Sail Date: / Traveled As: Couple

The time in Hawaii was hurried each day. We enjoyed the ship and dining experiences. The shows were OK. The enrichment briefings were helpful.

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Was this review helpful? 3
3.8 out of 5

Glad to be home! by christiekes

Verified Review
/ Sail Date: / Traveled As: Couple

Not happy with amount of sea days...not enough to do on board.....very cold temperatures, did not have enough time in Islands. Should be longer in islands as that is why we took the trip. Felt cheated as far as land time available.

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Was this review helpful? 9
3 Comments
4 out of 5

15 day hawaii cruise by danrickent

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/ Sail Date: / Traveled As: Couple

Employees were great,ship showed some age, dining in specialty restaurant a bit disappointing.

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Was this review helpful? 7
1 Comment
4.1 out of 5

Hawaiian Holiday by silverfox928

Verified Review
/ Sail Date: / Traveled As: Couple

Overall we enjoyed the ship, the venues, the staff and especially the multi-day cruising itinerary. The specialty restaurants are always good; however, because we needed to change a few reservations due to illness, we found their system seemed to lack coordination.

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Was this review helpful? 44
1 Comment
3.9 out of 5

Great Overall Cruise for Family Vacation by WunFamily

Verified Review
/ Sail Date: / Traveled As: Family (young children)

The freshness and choice of cuisines for food was the best part of the experience. The ship staff has very diverse group from many countries which can be challenging to communicate. Entertainment program needs improvement since they were more geared toward older generations than focusing on entertaining audience with different age, more current materials and variety of international flare.

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Was this review helpful? 7