Poor customer relations @Princess

Star Princess Cruise Review to Hawaii
Experience: 7+ cruises
Review: 1
Helpful Votes: 0

Overall Rating:

1 out of 5
Star Princess

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Sail Date: September 23, 2017

Ship: Star Princess

Traveled As: Family (older children)

Reviewed: 1 year ago

Review Summary

Didn’t go. My sister broke her femur. Had surgery 3 days before sailing. Princess giving us nothing. We want to book the same cruise in April. No help from Princess. It’s parent company made almost $4 billion last year, but Princess won’t help us.

Embarkation

1 out of 5

Ship Experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ports Of Call

Vancouver (Canada Place), British Columbia

1 out of 5

Honolulu, Oahu

1 out of 5

Nawiliwili, Kauai

1 out of 5

Hilo, Hawaii

1 out of 5

Lahaina, Maui

1 out of 5

Disembarkation

1 out of 5
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