Star Princess Cruise Review to South America

Contributor Level: Purser

4-6 cruises


Helpful Vote

2 out of 5

Star Princess Not What It Used to Be

Sail Date: February 01, 2016

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Inside

Cabin: Baja B237

I haven't been on a cruise in some years, but I did hear from others passengers who do that the princess Line has fallen in quality - perhaps in part due to it now being owned by Carnival. The crew and cleanliness onboard were tops, but I did have some issues wit the overall experience. Firstly, the bottled water and the "nickel & dime-ing" onboard. No bottled water was available, even in your cabin refrigerator. You had to buy it - the smallest being $ 2.50 US a pop. This is simply cheap. On excursions you could not take food or drink off the ship, which I understand, but they didn't offer water free of charge on disembarkation, even though some trips are 3-5 hours. This is especially unsafe for the many seniors who use cruise lines. The other big issue was that Princess automatically charged, without my permission, $ 12.50 US per day as gratuity for their crew. In addition, drinks carried another charge, if you paid it. I also found the art gallery, sales and auction garish. Most of this 'art' was reproduction and garish, which cheapened the Princess Line, in my opinion. I also found some of the nightly entertainment, especially with the Show Time crew, cheesey and predictable. All in all, I would not sail on another Princess/Carnival Cruise Line.

Cabin / Stateroom
The cleaning staff were tops. Towels and linen changed daily. They were also very helpful. Room service was prompt and professional.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


I had difficulty with the maitre' d's with a table for one, as I travelled alone this time. After two nights they got that a table for one is a table for two. I am a travel writer, so maybe this helped.

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