Terrible service

Star Princess Cruise Review to Caribbean - Eastern


Contributor Level: Deck Hand
Experience: 7+ cruises
Review: 1
Helpful Votes: 12

Overall Rating:

3.0 out of 5
Sail Date: April 01, 2007
Ship: Star Princess
Cabin Type: Suite
Traveled As: Couple
Reviewed: 7 years ago
We saw our room attendant when we checked in and out. Other than that, I was hunting him down constantly trying to get dry cleaning done, we had a light bulb out for two days before it was replaced. We went to 3 islands and on two of them our shore excursions were cancelled that morning with no notice even though they were wait listed tours.
I have sailed with Princess on many occasions and have seen their customer service disintegrate. I will choose another line for future cruises.

Pros: The large mini-suite

Cons: Shore Excursions Cancelled with no notice

Recommends Star Princess? No.

Was this review helpful? 12

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