Star Princess Cruise Review to Alaska - Inside Passage

Deck Hand

Experience
4-6 cruises

Review
1

Helpful Vote
1

3 out of 5

The "Surprise" that was not a "Surprise"

Sail Date: July 13, 2008

Reviewed: 8 years ago

Traveled As: Couple

Room Type: Balcony

The cruise itself was good. What I had the problem w/was that when we (my son and I) planned this cruise as a surprise for my wife for our 35th wedding anniversary, we made it very clear that no info would be sent to my home address in Jax, FL, everything was to go to my son's address in Jax., FL. I wanted to give this package to my wife along w/her card as a "gift". On Thursday afternoon (July 3rd) the package was delivered via DHL from the cruiseline out of Valencia, CA. My wife got the package and unknowingly opened the package she called me and asked what this was about and of course NO SURPISE!!! This was extremely disppointing to me...totalling destroyed my surprise. I was vert disappointed in this. I calleed both the cruiseline and the agent from the Cuise Only company....each blamed the other for the mistake. Who knows! I would not use this site again for anything like this again.,

Pros: The cleanliness of our room was very good. We also liked the option of "anytime dining".

Cons: There seemed to be some confusion about making reservations @ some of the dining areas.

Recommends Star Princess? Yes!

Ship Quality
Cabin / Stateroom
Service and Staff
Entertainment
Victoria, British Columbia
Juneau, Alaska
Skagway, Alaska
Ketchikan, Alaska
We had a very good tour guide, whe was really good and informative!!!


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