Not a good experience
Star Princess Cruise Review to Caribbean - Western
Ship: Star Princess
Cabin Type: Balcony
Traveled As: Family (older children)
Reviewed: 9 years ago
Review SummaryWe were cruising the Western Caribbean on the Star Princess. We went shopping with the shopping desk representative at House of Diamonds in Ocho Rios. The shopping rep recommended a diamond we could have made into a ring - you'd pay much more in the states, she said. We hesitated, she said, buy it, bring it home and have it appraised, and don't worry, there's a guaranteed, "no questions asked", 30 day return policy. So we bought the stone and brought it home to be appraised. It was appraised, twice, at $2000 less than we paid for it. Here we are, months later, still trying to get someone, Princess or the House of Diamonds, to honor the guarantee. It looks like a lost cause. We can not recommend Princess in any way.
Cons: Reusal to honor guarantee