Horrible cruise

Sovereign of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Deck Hand
Experience: 4-6 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

1.0 out of 5
Sail Date: April 01, 2007
Ship: Sovereign of the Seas
Cabin Type: Suite
Traveled As: Couple
Reviewed: 10 years ago
The tub in our bathroom (junior suite) had mold everywhere. We complained to customer relations, housekeeping, and the steward to no avail. Upon coming home, I find my calls and e-mails ignored. To make matters worse, the travel agent that booked us tells me there was nothing she could do because no other rooms were available. I have pictures, any suggestions as to what I should do with them?

Food and Dining

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5
They simply don't care.

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Mold everywhere in the bathtub. We could not use the tub/shower for the entire week.

Pros: Dining room service was great

Cons: Guest relations - they should all be fired

Recommends Sovereign of the Seas? No.

Was this review helpful? 3

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