Disappointing
Sky Princess Cruise Review to Transatlantic
14 Night Moroccan Passage (Ft. Lauderdale To Southampton)
Sail date: March 18, 2023
Ship: Sky Princess
Cabin type: Balcony
Cabin number: A428
Traveled as: Couple
Reviewed: 1 year ago
Review summary
The cruise was great, the overall service 100% (one exception) and was most enjoyable. However, there are a number of points / Issues that I would like to raise, in the hope that if you pass on the Princess, they made respond or take action on. I have outlined these in the post-cruise survey that Princess send to all passengers. CANCELLED POST VISITS: Due to weather forecast for the Bay of Biscay and the English Channel, the Captain decided to cancel Casablanca and La Corona. This caused us to arrive and tie up in Southampton on Thursday evening instead of Saturday morning, a shortening of 36 hours. Understandable given the forecast. What is questionable is that Princess ‘compensated’ all passengers with $100 to the on-board spend. Given that some passengers paid circa. $800 and others paid up to $10,000 this credit was at best paltry given the loss of the ports that we selected this cruise and certainly not proportionate to the various fares paid! Numerous passengers either complained on-board or plan to do so post cruise. The Passenger consensus was that Princess should provide a future cruise voucher based on 10% of the fares paid, far more equitable ? DECLINE IN PREVIOUSLY PROVIDED SERVICES: Chocolates: No bedtime chocolates any more on the pillows – small but heavily commented on by many passengers Laundry: Free for Premium, excellent, however no longer provided boxed / folded shirts pressing! Previously so valued when re-packing to leave the ship. Bar Stocks: Limited Gin choices – For a trip ending in the UK, and many UK passengers, No Gordan’s or Hendricks Gin, and limited Campari (Bellini Bar) RESTAURANTS: World Fresh Buffet - Compared to earlier voyages and to Celebrity, the choices were the same every day! Crown Grill Steak – Deplorable service, miserable waiter, overcooked lobster tail and inedible steak! Again, compared to Celebrity, very very disappointing! Having voiced these concerns, the overall experience was fantastic, and most enjoyable – even the 13 sea days! Yes, we booked for next year a similar TA crossing. Kind regards Ian (D. Withers) WAPI-GC – (Media & Legislation) USA: NCISS – NALI (Rtd) / UK: WAPI – Fellow (Rtd) Author: ‘Private Eye Secret Spy’ www.idwitherspi.com Video: https://youtu.be/kjWyhQy3Yt4 PRIORITY INVESTIGATIONS T: +44 28 9442 8284 D: +44 28 9428 0528 E: Ian@pilimited.com UK Mob: +44-79-7064-5420 USA Cell +1 (240) 264-9671 DPA Registered in the UK ¬ Number Z3502385 63 YEARS OF INVESTIGATING FROM OCTOBER 1960 TO 2023Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Avoid Crown Grill !
Ports of call
Casablanca, Morocco Did not visit port
La Coruna, Spain Did not visit port
Southampton (London), England Did not visit port