Serenade of the Seas Reviews

3.9 out of 5

1189 reviews

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4.9 out of 5

The New England/Canada was one of the BEST I've been on in my 25 years of cruising! by raynjoan

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/ Sail Date: / Traveled As: Singles/Friends

The cruise was relaxing, enjoyable and just about the right amount of days for me to see everything i wanted.

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3 out of 5

Will never cruise Royal Caribbean again! by shirleymartinrapp

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/ Sail Date: / Traveled As: Couple

Wait staff and room stewards are great on this ship. However, guest services and overall management is so uncaring about people. Absolutly worst cruise ever!!

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Was this review helpful? 4
5 out of 5

First trip to Northeast by CarlottaA

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/ Sail Date: / Traveled As: Singles/Friends

This was a very busy and active cruise -- lots of ports. Excursion guides were great.

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5 out of 5

Amazing trip - wonderful experience!!! by dc7278m

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/ Sail Date: / Traveled As: Couple

The excellent service provided by all the crew members made our trip amazing!

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Was this review helpful? 8
4 Comments
4.9 out of 5

Awesome Bermuda Cruise by dgc1754

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/ Sail Date: / Traveled As: Couple

Everything about Royal Caribbean was awesome except the chaos when you arrive back in Boston to disembark...we were slated to leave at 8:45 am and stood in line until 9:55 before we could begin the process of going thru customs on board the ship and finally leaving. Absolute nightmare!

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3 Comments
4.5 out of 5

Really enjoyed our time at Bermuda and on cruise by robbieracr

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/ Sail Date: / Traveled As: Family (older children)

Service and waiters was great. Food was great. Only downside was inadequate seating in key areas of ship.

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Was this review helpful? 5
4.2 out of 5

Awesome time!! by NickH1182

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/ Sail Date: / Traveled As: Couple

We had a great time, the staff all around was great and always ready to help in anyway, wish it didn't end!! Well be back soon!!

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Was this review helpful? 9
5 Comments
3.1 out of 5

Never again by dotatoz

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/ Sail Date: / Traveled As: Couple

We stood in line for over two hours twice... Once for immigration in Bar Harbor and the other to get off the ship. I almost missed my flight. I would NEVER again do an RC cruise out of Boston and it’s quite likely that I will never do another RC CRUISE even though I currently have another booked for next year

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Was this review helpful? 6
6 Comments
4.1 out of 5

Overall, good trip but a few kinks by southernbelle30

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/ Sail Date: / Traveled As: Couple

The ship and the staff are Excellent! Love them all. The ports are good, lots to do. Embarkation and debarkation are terrible. Priority embarkation was a joke. Self assist debarkation was horrendous. They need more staff to get everyone organized and get a flow going.

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1 Comment
3.5 out of 5

First Cruise by 1tdiederich1

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/ Sail Date: / Traveled As: Couple

Great cabin. Helpful staff. Food not so good. Relaxing.

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Was this review helpful? 3
2 Comments
4.5 out of 5

New England cruise by 4thcruise

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/ Sail Date: / Traveled As: Couple

The Windjammer cafe seating area was small and always very crowded. There were announcements every 5 min. for people to eat and move out. It was hard to enjoy a leisurely breakfast or lunch without someone waiting and staring at you so they could grab your table to eat. Somewhat annoying. Room and staff very good. The comedians they brought in for evening shows not very good.

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Was this review helpful? 2
3.5 out of 5

Terrible experience by vnb2486

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/ Sail Date: / Traveled As: Couple

Disembarkement was another total mess. Port authorities kept our ship waiting over 2 1/2 hours before clearing. We were the only ship at port. If it wasn't for our concierge getting us off the ship it would have been at least 3 hours

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Was this review helpful? 6
2.7 out of 5

Food is awful by donald111

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/ Sail Date: / Traveled As: Family (older children)

ship it was fine but lacked of what new cruise have to offer, we took RC because we had loved our previous cruise with them 10 years ago, but times has changed and they forcing you to pay extra for everything $15 a day to connect one device. they force you to go to the pay restaurants by making the food so bad at the dinner room. the only place with worse food was the windjammer buffet where the food was either cold or dried out. they force you to go to their approved gift shops on excursions where prices are at least 3X higher then regular gift shops

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7 Comments
4.4 out of 5

Norwegian Fjord Cruise - Great by jroecker14

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/ Sail Date: / Traveled As: Couple

Copenhagen wonderful city to visit as well as Stavanger, Ålesund, Geiranger, and Kristiansand. All offered many interesting opportunities to walk on our own. Bergen was too large and crowded.

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Was this review helpful? 4
1 Comment
3.8 out of 5

Great Itinerary ... Average Ship Experience by bp74001453

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/ Sail Date: / Traveled As: Family (older children)

The Royal Caribbean staff seemed to lack enthusiasm so service was just so-so. The itinerary was excellent, though I would have preferred one overnight in St. Petersburg ... even if it meant skipping Estonia. The ship was very nice and well laid out. Phone support from Royal Caribbean prior to the cruise was very unpleasant. Their marketing tactics to sell beverage packages was misleading at best and lacked integrity in my opinion.

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Was this review helpful? 4
3 Comments
3.8 out of 5

Pleasant cruise but cooler than I thought by pwconne974

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/ Sail Date: / Traveled As: Couple

The ship was great, handled the seas well and not too big. Be prepared for lots of churches and castles. Give enough time for flight connections in and out of Stockholm, flights out seem to be frequently delayed or cancelled(multiple airlines)

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Was this review helpful? 3
3.2 out of 5

Great itinerary, ship not so great. by Cruisealot26

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/ Sail Date: / Traveled As: Singles/Friends

Drinks on board and excursions in ports were more expensive than other ships. This seemed to be more of a party ship than I expected.

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Was this review helpful? 5
3.6 out of 5

Good cruise, but.. by msnouffer54

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/ Sail Date: / Traveled As: Family (older children)

overall the ship is adequate and the crew is good, but the sofa bed in the stateroom was terrible

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Was this review helpful? 4
1 Comment
4.2 out of 5

Great experience!! by marysullivan354

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/ Sail Date: / Traveled As: Family (older children)

Such a great way to be introduced to the Baltic area! St. Petersburg was incredible. We went with a private small tour with us the six of us in our party, well worth it! The onboard staff was very attentive. Meals were great!

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Was this review helpful? 6
4.3 out of 5

Great trip to Norway by briancory

Verified Review
/ Sail Date: / Traveled As: Large Group

Peter provided excellent service for our cabin, and Joseph D'Souza, and Mohamad Haerudi were excellent in the main dining room. We enjoyed Giavanni's and the service (food was excellent), however Chops was not as good--the food was excellent but the service was average. The Casino staff (Marcela, Adriana, Victor etc--I know I am leaving many of them out but those not mentioned were the best as well) was the BEST--excellent with our group, and fun to be around. The Bartenders in the Schooner Bar and the Casino were excellent. We enjoyed the entertainment, especially the magician and the Beatles Maniacs. Jamie and his staff (Tammy for instance) were fun/excellent. How do they keep the energy going all day long? We had a great trip. Thanks for everyone's effort, service, and interest in seeing our group have a good time. Good luck on your future Sailings. Thank you.

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Was this review helpful? 5
4 Comments