Serenade of the Seas Reviews

3.9 out of 5

1223 reviews

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4.9 out of 5

Awesome trip to Bermuda by jenandden

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/ Sail Date: / Traveled As: Family (older children)

Overall Awesome cruise and staff members. My family were all happy 😆

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3.4 out of 5

Wonderful fall cruise by kmeziani

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/ Sail Date: / Traveled As: Couple

Awesome vacation I will definitely do it again. I recommend it to everyone

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Was this review helpful? 4
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4.5 out of 5

Very Enjoyable Time... by ssvann10

Verified Review
/ Sail Date: / Traveled As: Large Group

This was my first cruise and it was a good enough time I would do one again! The experiences, activities, and cleanliness were excellent. We utilized both the buffet food area as well as the formal dining area. 95% of the staff were friendly but we had a few that did not seem to be happy to assist passengers. The food in the buffet area was a good variety although some of the bread products were often dry and stale. The formal dining area offered a different menu every evening - we all thought some nights the food was top notch delicious while a couple of nights it was not as good, but still cooked well. The activities were very fun and activities staff even better - they were friendly and conversational and did their job very well. Our steward was attentive and ready to assist anytime. Overall a very fun time! We went with friends and all agreed we enjoyed it very much. One item of note: the DJ in the nightclub was terrible. Terrible music, mixing, and undanceable music.

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Was this review helpful? 5
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4.6 out of 5

Great new England cruise by ksweezey

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/ Sail Date: / Traveled As: Couple

The cruise itinerary was well planned, busy but not too much. Food and service were excellent.

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5 out of 5

Great experience. by martnate0914

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/ Sail Date: / Traveled As: Family (older children)

We were not disappointed in our cabin stewardess or our dining experience. They done exceptionally great service.

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Was this review helpful? 4
4.2 out of 5

Relaxing by Nanaclem

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/ Sail Date: / Traveled As: Large Group

We were a group of 6. Usually it’s just the 2 of us. We met at times and went off on our own at other times.. You could use some tables pool side, it was confusing which was the kids pool. Solarium too hot when closed off, not necessary. Monitors needed for deck chairs with towels.

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Was this review helpful? 3
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4.4 out of 5

Relaxing cruise to a beautiful destination! by suzivega68

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/ Sail Date: / Traveled As: Singles/Friends

A week of relaxing days with beautiful views. Bermuda has beautiful water and glorious sunsets. The weather was nice with temperatures around 70 degrees F and the light breeze kept insects away. There are some interesting historical sites on the island and beautiful beaches.

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Was this review helpful? 5
4.8 out of 5

Amazingly Awesome Family Vacation!! by jenturccdogg

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/ Sail Date: / Traveled As: Family (older children)

Everyone working on the ship was so helpful and always there when you needed someone. We loved our cabin steward! He was absolutely the best! There was always something to do! I have two boys ages 17 and 19 and I was worried they wouldn't have enough to do. They were always getting involved in some tournament for basketball, volleyball or soccer. The movies under the stars on the pool deck were a big hit too! I am definitely going on another Royal Carribbean cruise!!

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Was this review helpful? 8
3 Comments
4.4 out of 5

Great relaxing trip to a beautiful island by jcorreia1220

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/ Sail Date: / Traveled As: Couple

This was our first cruise, ship was immaculate and the staff was so attentive, professional and nice. Our cabin was small but it had enough room for just me and my husband. Research the cabins if you want a bigger space. There were non-stop activities throughout the day and Bermuda is a beautiful island and everyone we met on the island, from excursion staff, shop attendants and bus drivers were very kind.

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Was this review helpful? 5
2 Comments
3 out of 5

Will never cruise Royal Caribbean again! by shirleymartinrapp

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/ Sail Date: / Traveled As: Couple

Wait staff and room stewards are great on this ship. However, guest services and overall management is so uncaring about people. Absolutly worst cruise ever!!

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Was this review helpful? 4
4.9 out of 5

The New England/Canada was one of the BEST I've been on in my 25 years of cruising! by raynjoan

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/ Sail Date: / Traveled As: Singles/Friends

The cruise was relaxing, enjoyable and just about the right amount of days for me to see everything i wanted.

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Was this review helpful? 4
5 out of 5

First trip to Northeast by CarlottaA

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/ Sail Date: / Traveled As: Singles/Friends

This was a very busy and active cruise -- lots of ports. Excursion guides were great.

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4.5 out of 5

Really enjoyed our time at Bermuda and on cruise by robbieracr

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/ Sail Date: / Traveled As: Family (older children)

Service and waiters was great. Food was great. Only downside was inadequate seating in key areas of ship.

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Was this review helpful? 5
5 out of 5

Amazing trip - wonderful experience!!! by dc7278m

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/ Sail Date: / Traveled As: Couple

The excellent service provided by all the crew members made our trip amazing!

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Was this review helpful? 9
4 Comments
4.9 out of 5

Awesome Bermuda Cruise by dgc1754

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/ Sail Date: / Traveled As: Couple

Everything about Royal Caribbean was awesome except the chaos when you arrive back in Boston to disembark...we were slated to leave at 8:45 am and stood in line until 9:55 before we could begin the process of going thru customs on board the ship and finally leaving. Absolute nightmare!

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Was this review helpful? 4
3 Comments
4.2 out of 5

Awesome time!! by NickH1182

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/ Sail Date: / Traveled As: Couple

We had a great time, the staff all around was great and always ready to help in anyway, wish it didn't end!! Well be back soon!!

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Was this review helpful? 9
5 Comments
3.5 out of 5

Terrible experience by vnb2486

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/ Sail Date: / Traveled As: Couple

Disembarkement was another total mess. Port authorities kept our ship waiting over 2 1/2 hours before clearing. We were the only ship at port. If it wasn't for our concierge getting us off the ship it would have been at least 3 hours

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Was this review helpful? 6
3.1 out of 5

Never again by dotatoz

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/ Sail Date: / Traveled As: Couple

We stood in line for over two hours twice... Once for immigration in Bar Harbor and the other to get off the ship. I almost missed my flight. I would NEVER again do an RC cruise out of Boston and it’s quite likely that I will never do another RC CRUISE even though I currently have another booked for next year

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Was this review helpful? 6
6 Comments
4.5 out of 5

New England cruise by 4thcruise

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/ Sail Date: / Traveled As: Couple

The Windjammer cafe seating area was small and always very crowded. There were announcements every 5 min. for people to eat and move out. It was hard to enjoy a leisurely breakfast or lunch without someone waiting and staring at you so they could grab your table to eat. Somewhat annoying. Room and staff very good. The comedians they brought in for evening shows not very good.

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4.1 out of 5

Overall, good trip but a few kinks by southernbelle30

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/ Sail Date: / Traveled As: Couple

The ship and the staff are Excellent! Love them all. The ports are good, lots to do. Embarkation and debarkation are terrible. Priority embarkation was a joke. Self assist debarkation was horrendous. They need more staff to get everyone organized and get a flow going.

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Was this review helpful? 2
1 Comment