We arrived exhausted and left refreshed
Serenade of the Seas Cruise Review to Caribbean - Western
Ship: Serenade of the Seas
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 3 years ago
Review SummaryThis was our first cruise. We were celebrating our 15th wedding anniversary. We scheduled it at the last minute because of a special pricing deal. We were amazed at the value we received. We arrived exhausted and left refreshed. We could not believe how smooth the ship moved through the Caribbean.
Happy Purnama kept our stateroom amazingly refreshed. He paid close attention to details even to the point of replacing our wine glasses daily.
We realized the first night that we had special dinner servers. Emerson Isada and Ysrael Baptista helped make every meal a delight. Their genuine smiles greeted us nightly and they provided top notch service. On several nights we felt like royalty as our other table guests ate elsewhere leaving the two of us as the only ones receiving their personalized dinner service.
Michelle provided excellent shopping services and we enjoyed the on board entertainment especially the performance by Lance Ringnald.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: We could not believe how smooth the ship sailed the Caribbean.
Cons: My wife had an allergic reaction to the oil used in the spa.